Assisted Choices
Voiced
Delivery
Fresh food delivery services are activated by voice assistants.
Trend
What is the Voiced Delivery trend?
Voiced Delivery: Fast food restaurants are taking advantage of the prevalence of smart home systems by allowing consumers to use voice assistants to order food for delivery. The collaboration between such brands and voice assistant technologies showcases unique opportunities for typically excursion-based business models to seamlessly enter more private consumer spaces.
Trend themes
Themes within the Voiced Delivery trend
Three behaviours holding the trend togetherVoice-Activated Delivery Orders
Restaurants leverage smart home systems to offer seamless food delivery services through voice-activated commands. Opportunity for industries to integrate voice-activated technology into food and beverage ordering systems.
AI-Infused Pizza Ordering
Pizza delivery companies experiment with AI chat bots to streamline online ordering platforms and improve customer experiences. Opportunity for industries to create conversational interfaces for customer service interactions.
Voice-Ordering Delivery Features
Delivery services optimize convenience by offering customers the ability to place orders from smartphones and smart speakers through voice commands. Opportunities for industries to integrate voice-activated systems into delivery service models.
Industry implications
What the Voiced Delivery trend means for industry
Where the trend changes the playbookFood and Beverage
Voice-activated systems and AI chat bots are disrupting the traditional restaurant model, creating opportunities for innovation in the food and beverage industry.
Delivery Services
Delivery services leverage technology to optimize efficiency and customer service, creating opportunities for innovation in the delivery service industry.
Smart Home Systems
Voice-activated commands and integration with smart home systems revolutionize the convenience and accessibility of various services, creating opportunities for innovation in the smart home industry.
Workshop question
How could your brand better collaborate with voice assistant technologies?
Trend signals
Trend signals for Voiced Delivery
Trend score 3.4 out of 10, from popularity 57%, activity 36%, freshness 8%.
- Gen Alpha
- Gen Z
- Millennial
- Gen X
- Boomer
Evidence
Examples of the Voiced Delivery trend
5 featured examples from Dec 15, 2016 to Dec 6, 2018Phone-Answering Pizza Bots
Domino's AI Pizza Bot Can Now Answer Phone Calls
Restaurants can implement AI-enabled phone bots to streamline the ordering process and improve customer service.
Voice-Ordering Delivery Features
foodora Makes Its Convenient Food Delivery Even More Innovative
Food Delivery Platforms Will be Revitalized by Smart Speaker Integration.
Integrated Pizza Delivery Systems
Domino's AnyWare Lets Consumers Order Though Any IoT Device
The food delivery industry can adopt integrated delivery systems to reach more customers using various connected devices.
Voice Assistant Donut Orders
DD Perks Rewards Members Can Order Donuts Using Alexa
Fast food chains can explore integrating voice-activated ordering systems using digital assistants to improve customer experiences and streamline operations.
Voice-Activated Pizza Deliveries
Pizza Hut and Amazon's Partnership Allows Ordering Through Echo
Disruptive innovation opportunity: Implement voice-activated ordering systems within the food delivery industry to provide a seamless customer experience.