Consumers turn to on-demand apps for transportation uses
Implications - The push towards convenience and the rise of the peer-to-peer economy has resulted in an onslaught of "on-demand" services easily accessible by mobile. Beyond ridesharing, these services cater to other transportation uses, such as vehicle maintenance. This shift speaks to the growing desire for instant gratification among consumers, as well as the way personal devices are enhancing mobility.
Workshop Question - What feature could you add to create a sense of instant gratification for your consumers?