Trend cluster
Category

Experiential
Delivery

Seeking to enhance experiences, brands integrate unexpected delivery formats.

Food Delivery RobotsTakeout Meal Delivery DronesPizza-Ordering TattoosOne-Cent Pizza PromotionsBurrito Delivery Drones

Trend

What is the Experiential Delivery trend?

Experiential Delivery: Realizing the need to elevate consumers experiences, brands are turning to unexpected delivery formats for allure. Surprise and delighting consumers with packages that are sent via drones and social platforms, brands are helping to redefine typically mundane shipping procedures into more engaging activities.

Trend themes

Themes within the Experiential Delivery trend

Three behaviours holding the trend together
01

Delivery Drones

Brands are now using delivery drones to offer customers a unique and innovative experience that traditional shipping methods can't match.

02

Digitally Connected Services

Consumers are now more tech-savvy than ever before, and brands are recognizing that they need to adapt and offer digitally-connected products and services that meet their needs.

03

Personalized Promotions

Brands are using creatively personalized promotions to engage consumers and turn their marketing into something that feels like a compelling experience.

Industry implications

What the Experiential Delivery trend means for industry

Where the trend changes the playbook
For

Food and Beverage

The food and beverage industry is finding new ways to leverage technological advancements to offer better delivery services and innovative marketing techniques to their customers.

For

Logistics

The logistics industry is seeing a lot of disruption from technological advancements as customers' expectations for speedy and personalized delivery options continue to rise.

For

Retail

Brands in the retail industry are now using drones and other innovative technologies to offer customers a more personalized and unique shopping experience both online and offline.

Trend signals

Trend signals for Experiential Delivery

Trend score 4.8 out of 10, from popularity 80%, activity 56%, freshness 8%.

Popularity80%
Activity56%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America
Europe

Evidence

Examples of the Experiential Delivery trend

7 featured examples from Jun 28, 2015 to Mar 24, 2017
Food Delivery Robots
CategoryTech

Food Delivery Robots

DoorDash is Partnering with Starship Technologies to Offer Robot Delivery

The restaurant delivery industry can benefit from the use of robots to make deliveries more efficient.

Takeout Meal Delivery Drones
CategoryTech

Takeout Meal Delivery Drones

Just Eat Delivered an Inaugural Takeaway Meal in Greenwich

The food delivery industry can leverage drone and robot technology to improve speed and efficiency in delivering meals to customers.

Pizza-Ordering Tattoos
CategoryTech

Pizza-Ordering Tattoos

Pizza Hut UK is Offering Digitally Connected Delivery Tattoos

Use of connected tattoos to place orders could revolutionize the fast food industry, leading to more personalized ordering and quicker service times.

One-Cent Pizza Promotions
CategoryMarketing

One-Cent Pizza Promotions

JustEat Offered Inexpensive Pizzas, but Only to Those Named Mary

Disruptive innovation opportunity in the food delivery industry to experiment with personalized promotions and generate interest among customers through unique initiatives.

Burrito Delivery Drones
CategoryLifestyle

Burrito Delivery Drones

Virginia Tech's Campus Will Have Chipotle Delivery Drones This Year

Disruptive innovation opportunity: Explore the use of delivery drones to revolutionize the food delivery industry, making it faster and more convenient.

Beer-Delivering Drones
CategoryLifestyle

Beer-Delivering Drones

This Marketing Scheme Used Bumblebee Drones to Deliver Honey Beer

The E-commerce industry can benefit from drone delivery, revolutionizing the way products are delivered to customers and improving logistics operations.

Frozen Yogurt Drone Deliveries
CategoryTech

Frozen Yogurt Drone Deliveries

Orange Leaf Frozen Yogurt is Testing a Drone Delivery Service

The food delivery industry can explore the use of drones to enhance their delivery services and improve customer experience.