Trend cluster
Category

E-Commerce
Adaptation

Businesses are opting in for specialized platforms to transition to digital.

Efficient E-Commerce AdaptationsLocally Oriented Shopping AppsAssistive E-Commerce AppsE-Commerce Transitional ProgramsSeamless E-Commerce Transitions

Trend

What is the E-Commerce Adaptation trend?

E-Commerce Adaptation: As many non-essential businesses remain closed during COVID-19 lockdown orders, owners turn to digital platforms in order to seamlessly transition the brick-and-mortar experience to the online environment. These platforms are made with small and mid-sized businesses in mind, boasting lucrative features such as customer reach and more efficient payment processes.

Insight

The consumer insight behind the E-Commerce Adaptation trend

Aware of the economic toll of this pandemic, individuals are placing emphasis on shopping local and independent as a means to support a diverse community of retailers that is currently struggling. Still prioritizing convenience in this space, conscious consumers are looking for streamlined options that will allow them to shop goods from small and mid-sized businesses with the same efficiency and comfort that big-brand e-commerce grants them.

Trend themes

Themes within the E-Commerce Adaptation trend

Three behaviours holding the trend together
01

E-Commerce Adaptation

From specialized platforms to shopping apps and transitional programs, businesses are pivoting towards efficient e-commerce adaptations amid the COVID-19 pandemic.

02

Local and Small Business Support

Consumers' shift towards consciously shopping local and independent is driving trends in e-commerce adaptations that support small and mid-sized businesses.

03

Assistive E-Commerce Apps

The increased usage of assistive apps for e-commerce has created lucrative opportunities for streamlining the customer experience even during these uncertain times.

Industry implications

What the E-Commerce Adaptation trend means for industry

Where the trend changes the playbook
For

E-Commerce Platforms

E-commerce platforms like eBay, Google, and Lightspeed are leading the way in the immediate future of small business adaptation.

For

Mobile App Development

With Builder.ai's Studio Store apps, lead developers are creating new solutions that will enable small and mid-sized businesses to pivot towards efficient online business operations.

For

Payment Processors

Payment processors like PayPal are partnering with e-commerce platforms to develop more efficient and seamless payment processes for consumers.

Workshop question

How might you adapt your brick-and-mortar service/product to the online environment?

Trend signals

Trend signals for E-Commerce Adaptation

Trend score 4.8 out of 10, from popularity 78%, activity 58%, freshness 9%.

Popularity78%
Activity58%
Freshness9%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific

Evidence

Examples of the E-Commerce Adaptation trend

6 featured examples from Apr 22 to May 19, 2020