Category
Tech
Automated Upkeep
Trend cluster
Category
Connected
Maintenance
Auto care gets technological as consumers demand further control.
3.5
Trend score
Trend
What is the Connected Maintenance trend?
Connected Maintenance: Revolting against the mechanic, consumers are opting for connected, and in some cases autonomous, forms of vehicle maintenance to gain better control over their cars. This shift towards smart ways to maintain vehicle health relates to consumers who crave digital integration, but aren't willing to invest in an advanced vehicle. Furthermore, this ties into the DIY culture that is particularly popular with Millennials.
Trend themes
Themes within the Connected Maintenance trend
Three behaviours holding the trend together01
Connected Maintenance
As consumers demand greater control and better digital integration with their vehicles, on-demand repair services and automated auto mechanic apps have emerged to improve efficiency and convenience.
02
Luxury Roadside Assistance Apps
Luxury car companies have responded to the demand for convenience and reassurance on the road by creating roadside assistance apps that rival competing warranty programs and offer premium repair services at any time of day.
03
Real-Time Auto Repair Apps
Mobile apps that connect drivers with reliable mechanics on demand are changing the way car owners think about auto repair, with competitive pricing and peer-reviewed service providers to ensure quality and convenience.
Industry implications
What the Connected Maintenance trend means for industry
Where the trend changes the playbookFor
Auto Repair Industry
The auto repair industry is being disrupted by technology that gives consumers more control and access to real-time repair services.
For
Luxury Car Industry
Luxury car companies are responding to consumer demand for convenience and ease by creating premium roadside assistance apps that rival competing warranty programs.
For
Smartphone App Industry
The development of apps that allow for on-demand, peer-reviewed auto repair services in real-time is changing the way consumers think about car maintenance.
Trend signals
Trend signals for Connected Maintenance
Trend score 3.5 out of 10, from popularity 58%, activity 38%, freshness 8%.
Popularity58%
Activity38%
Freshness8%
Audience
90%Men
10%Women
- Gen Alpha (not a primary audience)
- Gen Z
- Millennial
- Gen X
- Boomer (not a primary audience)
Market
North America
Europe
Evidence
Examples of the Connected Maintenance trend
5 featured examples from Apr 7, 2016 to Mar 15, 2017CategoryAutos
Real-Time Auto Repair Apps
The 'Autorepairio' App Connects Car Owners with Reliable Mechanics
The Autorepairio app is shaking up the traditional auto repair industry by connecting car owners with reliable mechanics in real-time.
CategoryAutos
Automated Auto Mechanic Apps
The Engie App Monitors Cars' Health and Recommends Auto-Repairs
The automotive industry can benefit by embracing IoT technology to improve the customer experience and create new revenue streams.
CategoryAutos
Luxury Roadside Assistance Apps
This Ferrari Mobile Platform Offers Its Services 365 Days a Year
Luxury auto brands can further disrupt the industry by developing their own upscale roadside assistance apps, enhancing the overall ownership experience for customers.
CategoryAutos
Self-Service Car Repair Stands
The Ford Smart Service Kiosk Automates Trips to the Mechanic
Disruptive innovation opportunity for the automotive industry to automate car servicing and enhance customer convenience through self-service car repair stands.
CategoryAutos
On-Demand Repair Services
'GoBumpr' is a Vehicle Repair Service for Motorbikes and Cars
On-demand repair services are challenging the traditional model of automotive repair.
