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SAMPLE CONSUMER INSIGHTS - Subscribe to access 9,324 more

24-hr Retail

Retailers outside of food and beverage opt for round-the-clock consumer care

Trend - On-demand, 24-hr services are moving beyond QSR and food establishments into other retail spaces like fashion and beauty. Realizing the importance of customer care, brands are seeking to offer elements of convenience, personalization and access to their goods whenever they're needed. Such on-demand tactics by retailers, especially those not typically associated with such accessibility, speaks to the growing consideration of consumer needs among brands, to the point where retailers are adapting their business models and operating processes to better support them.

Insight - With the population growth and rapid development of large cities around the world has come a growing demand by consumers for services that they can have access to whenever they choose. The fast-paced lifestyles of urban dwellers requires some flexibility in routine, and brands are having to adapt to that same flexibility to reach as many customers as possible.
Workshop Question - How might you adapt your products or services to be more in sync with consumer needs when and where they need it?
6.2
Score
Popularity
Activity
Freshness
Patterns
Megatrends
6 Featured, 51 Examples:
105,514 Total Clicks
Date Range:
Mar 17 — Jan 20
Trending:
Warm
Consumer Insight Topics:

Featured Examples

Self-Serve Convenience Stores
Self-Serve Convenience Stores
Irispay's "E-Concept Store" in Malaysia is a Self-Service Store
E-payment operator Irispay recently opened its first-ever self-service store in Malaysia that is unstaffed. As the Irispay E-Concept Store operates on a cashless basis, customers are required to... MORE
24-Hour Beauty Shops
24-Hour Beauty Shops
Revlon Launched a 24-Hour Beauty Salon and is Offering Free Treatments
Fans of the iconic makeup brand Revlon can now get their fix of beauty products any time of day with the brand’s new 24-Hour Beauty Salon in London’s Fitzrovia. To promote the new shop,... MORE
Unmanned 24-Hour Bookstores
Unmanned 24-Hour Bookstores
The Xinhua Bookstore Utilizes the 5G Network & Facial Recognition Tech
In 2019, a new 24-hour bookstore opened in north China’s Xiongan New Area. The brick-and-mortar destination was peculiar as it had no staff and instead consumers required a membership to get in.... MORE
Unstaffed Denim Stores
Unstaffed Denim Stores
The LAB101 Denim Store Design Explores a New Format for Fashion Retail
Mapo-gu, Seoul Korea is now home to an innovative denim store design and a new flagship location from denim brand LAB101. The store sets itself apart as an unstaffed 24-hour store, which is a format... MORE
play_circle_filled Staffless Convenience Stores
Staffless Convenience Stores
Wheelys 247 in Shanghai Introduces a Convenience Store of the Future
Wheelys is a start-up that first came into consumer consciousness with a mobile coffee cart, but it is now launching its first brick-and-mortar shop, which is set to be a model for the convenience... MORE
play_circle_filled Personalized Cleaning Services
Personalized Cleaning Services
'Tide Cleaners' Washes, Folds, Dry Cleans and Alters Clothes
Detergent brand Tide is now offering consumers more than just laundry products—‘Tide Cleaners’ provides personalized cleaning services in participating areas. The services that Tide... MORE

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AI-Powered Beauty Kiosks
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play_circle_filled Facial Recognition Bar Orders
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Web Comedy-Themed Lipsticks
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play_circle_filled Dancer-Fronted Beauty Campaigns
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play_circle_filled Autonomous Retail Platforms
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Delivery Staff-Supporting Robots
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play_circle_filled Unstaffed Convenience Stores
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The Daimler and Bosch Automated Valet Parking Service is Convenient
play_circle_filled Driverless Grocery Cars
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Online Grocery Store Ocado is Testing 'CargoPods' for Delivery
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Lotte Card's 'Hand Pay' Lets Consumers Pay by Scanning Their Palm
Autonomous Host Bots
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On-Demand Laundry Services
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Mulberry's Laundry Offers Service in Minnesota and the Bay Area
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Hermes' Pop-Up Store Takes Inspiration from the Task of Doing Laundry
Robot-Run Pizzerias
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'Zume Pizza' Uses Robots to Makes Its Pies
play_circle_filled Pizza Delivery Drones
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Domino's is Experimenting with a 3D-Printed Drone Delivery Service
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Cashless Vending Machines
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