Trend cluster
Category

Specialized
Carrier

Service providers focus in on singular pieces instead of packages.

Data-Free Messaging AppsFree Telecommunication AppsStandalone Free Calling AppsStandalone Messaging Apps

Trend

What is the Specialized Carrier trend?

Specialized Carrier: Accommodating the new method of communication used by millennials specifically, service providers are focusing in on singular standalone pieces, such as text messaging, as opposed to the traditional bundle. Face-to-face or even voice-to-voice communication has become less important for the digital native. Instead, a preference for bare-bones, almost impersonal communication is observed.

Trend themes

Themes within the Specialized Carrier trend

Three behaviours holding the trend together
01

Standalone Communication Apps

Creating standalone communication apps, specifically for messaging and calling, is gaining traction as users prefer the simplicity and convenience of individual services.

02

Free Telecommunication Apps

As users prefer app-based communication services, telecommunication companies can focus on offering free telecommunication apps to engage with consumers.

03

Data-Free Messaging Apps

Data-free messaging apps have the opportunity to provide affordable and accessible communication for those who can't afford data plans or need to communicate offline.

Industry implications

What the Specialized Carrier trend means for industry

Where the trend changes the playbook
For

Telecommunication

Telecommunication companies can stay relevant by investing in emerging trends of free telecommunication apps and standalone communication apps.

For

Technology

With standalone communication apps continuing to gain popularity, businesses can improve their offerings by creating seamless technological experiences for customers.

For

Social Media

Social media platforms have the opportunity to integrate standalone communication features and engage with millennials where traditional methods of communication have lost value.

Workshop question

Opposing the design for bundling packages, what is the singular, core product or service you can offer your consumers?

Trend signals

Trend signals for Specialized Carrier

Trend score 3.4 out of 10, from popularity 61%, activity 33%, freshness 8%.

Popularity61%
Activity33%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X (not a primary audience)
  • Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific
South America
Africa