Restaurants update their space with hi-tech features
Implications - In addition to meeting demands for convenience, food service technology has evolved to serve a greater purpose of connecting consumers. Much like how beacon has revolutionized the retail space, restaurant tech has become a way to engage patrons, whether that be through integrating their devices to the space itself, or offering interactive tools. This shift emphasizes the closing gap between consumers and technology, especially as it becomes more intuitive.
Workshop Question - With shorter attention spans than ever before, how can you integrate hands-on collaboration into your offerings in order to engage younger consumers?