Trend cluster
Category

Hotel
Pivots

Hotels are repurposing their rooms to offer new services amid COVID-19.

Hotel Pivoted Restaurant RoomsHome Office Hotel PivotsHotel Pivoted Hospital ConceptsCharitable Hotel Room Donations

Trend

What is the Hotel Pivots trend?

Hotel Pivots: Amid the COVID-19 pandemic, various hotel brands across the globe are pivoting their rooms to offer new services. These repurposed rooms include pop-up restaurants, temporary work offices, and emergency hospital rooms.

Insight

The consumer insight behind the Hotel Pivots trend

Consumer needs have evolved drastically with the onset of the COVID-19 pandemic, leaving many consumers concerned about adequate care access, the ability to work in a distraction-free zone, and even looking for safe opportunities to dine out. As they try to accept the "new normal" they are facing, they are turning to brands to provide options that allow them to regain a sense of normalcy and safety amid the confusion.

Trend themes

Themes within the Hotel Pivots trend

Three behaviours holding the trend together
01

Hotel Room Repurposing

As consumers needs have changed during the COVID-19 pandemic, hotels have had to find innovative ways to adapt, including repurposing their rooms for pop-up restaurants and temporary offices.

02

Charitable Room Donations

Amid the COVID-19 pandemic, hotels are giving back to their communities by donating rooms to provide shelter and quarantine space to those in need.

03

Work from Hotel Rooms

With remote work becoming more prevalent during the pandemic, hotels have found new opportunities by offering their rooms as isolated workspaces.

Industry implications

What the Hotel Pivots trend means for industry

Where the trend changes the playbook
For

Hospitality/Travel Industry

Hotels have had to pivot their services during the pandemic to meet evolving consumer needs, opening up new opportunities for innovation in the hospitality industry.

For

Healthcare Industry

Some hotels are converting their rooms into hospital facilities to provide much-needed relief for overburdened healthcare systems, offering potential for collaborative partnerships between the hospitality and healthcare industries.

For

Real Estate Industry

As remote work becomes more prevalent, hotels repurposing their rooms as workspaces can potentially tap into the real estate market for flexible office spaces.

Workshop question

How can you pivot your business or service amid the COVID-19 pandemic?

Trend signals

Trend signals for Hotel Pivots

Trend score 4.5 out of 10, from popularity 65%, activity 61%, freshness 9%.

Popularity65%
Activity61%
Freshness9%
Audience
50%Men
50%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X
  • Boomer
Market
North America
Europe
Asia-Pacific
South America
Africa