Category
Tech
Delegated Interfaces
Trend cluster
Category
Tech-Assisted
Banking
Traditional banking is updated with unique technological enhancements.
3.9
Trend score
Trend
What is the Tech-Assisted Banking trend?
Tech-Assisted Banking: To bring a traditionally burdensome activity like banking into the 21st century, financial institutions are turning to creative tech integration to add both intrigue and efficiency to the process. Adapting transactions and online banking with biometric and beacon technology, banks are using tech innovations to redefine static services into something more intelligent and self-governing. Such developments reflect a need for services that require little to no effort from the consumer.
Trend themes
Themes within the Tech-Assisted Banking trend
Three behaviours holding the trend together01
Biometric and Beacon Technology
Using biometric technology and beacons, banks are able to provide unique, efficient and low effort services to customers.
02
Artificial Intelligence Banking Assistants
Banks are developing virtual personal assistants with intelligent and conversational user experience powered by AI technology.
03
Secure and Convenient Transactions
A visual transaction signing system using patented technology strikes a balance between security and a positive user experience, minimizing the risk of phishing and increasing flexibility across multiple platforms.
Industry implications
What the Tech-Assisted Banking trend means for industry
Where the trend changes the playbookFor
Banking
Banks are adapting to new technologies to enhance customer experience by using unique, efficient and low effort services.
For
Artificial Intelligence
AI-powered banking assistants aim to disrupt traditional banking through intelligent, conversational capabilities and ease of use.
For
Internet Security
Secure banking transactions require solutions like visual transaction signing that balance convenience and security to prevent phishing and social engineering threats.
Trend signals
Trend signals for Tech-Assisted Banking
Trend score 3.9 out of 10, from popularity 69%, activity 40%, freshness 8%.
Popularity69%
Activity40%
Freshness8%
Audience
50%Men
50%Women
- Gen Alpha (not a primary audience)
- Gen Z
- Millennial
- Gen X
- Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific
Evidence
Examples of the Tech-Assisted Banking trend
4 featured examples from Jun 17, 2014 to Jan 22, 2015CategoryTech
Banking Assistant Apps
The Kasisto Virtual Personal Assistant is Intelligent and Simple to Use
Virtual personal assistants like Kasisto present an opportunity for banks to provide highly personalized and context-aware experiences for their customers, enhancing customer sati…
CategoryTech
Palm Print-Scanning ATMs
The New Chase Bank Electronic Banking Kiosks Could Use Biometric Scanning
The introduction of palm print-scanning ATMs could revolutionize the banking industry by improving security measures and enhancing customer experience.
CategoryTech
Assistive Banking Apps
The 'Barclays Access' Bank Technology Improves Accessibility for Customers
Banks can innovate by developing assistive banking apps that improve accessibility and personalize customer service.
CategoryTech
Visual Transaction Signing
Banks Using CrontoSign Ensure Security and Positive User Experience
Opportunity for disruptive innovation in the banking industry by implementing secure transaction signing systems that prioritize user experience and security.
