Trend cluster
Category

Experiential
Serving

A desire for thrills prompts whimsical serving in dining experiences.

VR-Powered Hotel DinnersVR Dining ExperimentsRoller Coaster RestaurantsGamified Pop-Up EateriesFlying Restaurant Servers

Trend

What is the Experiential Serving trend?

Experiential Serving: Restaurant goers are indeed looking for a satisfying meal, but they're also seeking a unique experience, which is being answered with adventurous forms of food delivery at restaurants. The shift toward restaurants that incorporate memorable, entertaining aspects like robotic servers appeal on the basis of being appropriate for a wide range of ages, and providing both sustenance and an experience.

Trend themes

Themes within the Experiential Serving trend

Three behaviours holding the trend together
01

Experiential Serving

The shift toward restaurants that incorporate memorable, entertaining aspects like robotic servers, is being answered with adventurous forms of food delivery that appeal on the basis of being appropriate for a wide range of ages.

02

Gamification

Gamification has transformed traditional dining experiences into unique and interactive events that demonstrate how engaging consumers strengthens a brand's connection with them.

03

Virtual Reality

As companies embrace VR technology to appeal to tech-savvy millennials, gastronomical VR experiences demonstrate how utilizing sensory stimulation can create an immersive and memorable dining experience.

Industry implications

What the Experiential Serving trend means for industry

Where the trend changes the playbook
For

Hospitality and Tourism

The hospitality industry has been an early adopter of interactive dining experiences, and can benefit by being innovative in creating memorable experiences for their guests.

For

Fast Food

Fast food restaurants are testing artificial intelligence and robotics to create a more automated, efficient and controlled eating experience that eliminates the need to pay human servers.

For

Health and Wellness

The use of 3D-printed food and virtual reality to engage consumer's senses and provide them a personalized experience can redefine the way the industry thinks about healthy and balanced diets.

Trend signals

Trend signals for Experiential Serving

Trend score 4.0 out of 10, from popularity 58%, activity 53%, freshness 8%.

Popularity58%
Activity53%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America

Evidence

Examples of the Experiential Serving trend

6 featured examples from Jan 5, 2015 to Jul 9, 2016