Category
Business
Assisted Conversion
Trend cluster
Category
QSR
Solution
Quick service restaurants use tech-integrated solutions for post-COVID reopenings.
5.7
Trend score
Trend
What is the QSR Solution trend?
QSR Solution: As QSR brands begin reopening around the world, tech-integrated solutions are giving them the opportunity to ensure consumer and employee safety as COVID-19 remains a threat. These innovations include everything from lid-dispensing units to contact-free drink dispensers.
Insight
The consumer insight behind the QSR Solution trend
Now that physical distancing measures have shown themselves to be effective in limiting the spread of COVID-19 in many parts of the world, consumers are looking forward to the reopenings that are coming with this downturn. However, there is still an underlying understanding and fear among individuals that a complete return to normal will result in a resurgence of cases. Thus, consumers expect that brands enact in-store solutions that limit their contact with high-touch surfaces, and other people, in order to ease some of their fears.
Trend themes
Themes within the QSR Solution trend
Three behaviours holding the trend together01
Contactless Technology
Businesses are incorporating contactless technology solutions to ensure consumer and employee safety post-COVID-19 pandemic.
02
Hygiene Innovations
Hygiene innovations such as dispensing and guarding devices are gaining traction in the service industry.
03
Data Analytics
Data analytics solutions are increasingly being adopted by businesses to keep up with changes in demand and customers' preferences.
Industry implications
What the QSR Solution trend means for industry
Where the trend changes the playbookFor
Fast Food Restaurants
Fast food chains are increasingly turning to contactless technology and dispensing devices to ensure customer and employee safety post COVID-19.
For
Retail Industry
Contactless technology such as touchless retail touchscreens are being developed and utilized to enhance customer experience and limit the spread of pathogens.
For
Hospitality Industry
Data analytics solutions have been introduced in the hospitality industry to enhance efficiency in operations, improve customer experience and maximize profitability.
Workshop question
How is your brand balancing consumer and employee anxieties with the desire to reopen?
Trend signals
Trend signals for QSR Solution
Trend score 5.7 out of 10, from popularity 87%, activity 76%, freshness 9%.
Popularity87%
Activity76%
Freshness9%
Audience
50%Men
50%Women
- Gen Alpha
- Gen Z
- Millennial
- Gen X
- Boomer
Market
North America
Europe
Asia-Pacific
South America
Africa
Evidence
Examples of the QSR Solution trend
4 featured examples from May 13 to Jun 7, 2020CategoryBusiness
Contact-Free Retail Touchscreens
The 'Air Touch' Technology from the Azkoyen Group is Hygienic
The retail industry can benefit from the 'Air Touch' technology by providing a safer and healthier shopping experience for customers.
CategoryBusiness
Contact-Free Drink Dispenser Devices
The L-Guard System from Lancer Worldwide Enhances Cleanliness
The L-Guard System presents disruptive innovation opportunities for the food and beverage industry by offering a cleaner and safer beverage dispensing experience.
CategoryBusiness
Contact-Free Cup Lid Dispensers
The 'Lid Boss' Touchless Lid Dispenser Prevents Pathogen Spread
The foodservice industry can incorporate touchless dispensers and pathogen prevention technology to enhance customer safety and convenience.
CategoryBusiness
QSR AI Analytic Tools
KFC Canada is Using AI Analytic Tools to Track Data Across Locations
QSRs can benefit from AI analytics tools for improving operational efficiency, managing inventory, and adapting to changing customer demands.
