Trend cluster
Category

Digitized
Merchant

Cash economies go digital with merchant-centric benefits.

Contactless Mobile Payment DevicesUniversal Payment PlatformsBusiness-Friendly Digital Payment ServicesBlockchain-Based B2B PaymentsAffordable Online Payment Processors

Trend

What is the Digitized Merchant trend?

Digitized Merchant: The lack of digital payment infrastructure that extends to small and micro businesses is a significant challenge for businesses operating in primarily cash economies. In an effort to combat this, an increasing number of payment technology providers are establishing merchant-centric benefits ranging from loyalty programs to cost-free implementation processes.

Insight

The consumer insight behind the Digitized Merchant trend

For today's business owner, establishing secure and effective production, management, and transactional processes are crucial. This consumer is focused on benefits like cost-reduction and security in order to compete in industries that are ever-evolving and expanding with new waves of tech innovations.

Trend themes

Themes within the Digitized Merchant trend

Three behaviours holding the trend together
01

Digitized Payment Infrastructure

Digitization of payment infrastructure is increasing in primarily cash economies, offering benefits ranging from loyalty programs to reduced costs through easy implementation processes.

02

Blockchain and Software as a Service (SaaS) Technology Integration

B2B payment service providers optimize through contemporary tech, lowering period-to-cash rates, reducing transaction costs through customized service, and new revenue paths.

03

Biometric Payment Services

Partnerships between biometric payment companies and smart card manufacturers enable seamless, convenient payment options for users across continents while ensuring privacy and identity protection.

Industry implications

What the Digitized Merchant trend means for industry

Where the trend changes the playbook
For

Payment Technology Providers

Digitized payment infrastructure and advancing technologies are key opportunities in the growing payment technology industry.

For

Financial Services

B2B payment providers that offer customized service, lowering processing rates, and allowing for revenue growth has great potential in the financial services industry.

For

Security and Authentication

Catering to the growing trend of biometric payment services, companies specializing in security and authentication solutions can disrupt the payments industry with advanced authentication methods.

Workshop question

How has a move toward more digitized payment processes impacted your organization?

Trend signals

Trend signals for Digitized Merchant

Trend score 3.9 out of 10, from popularity 66%, activity 41%, freshness 8%.

Popularity66%
Activity41%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific
South America
Africa

Evidence

Examples of the Digitized Merchant trend

7 featured examples from Mar 5, 2019 to Mar 30, 2020
Contactless Mobile Payment Devices
CategoryTech

Contactless Mobile Payment Devices

TipTap is an Easy-to-Use, Stand-Alone Point-of-Sales Device

Disruptive innovation opportunity: Explore advancements in contactless mobile payment devices, focusing on developing new hardware and software solutions that improve security and…

Universal Payment Platforms
CategoryBusiness

Universal Payment Platforms

WeCashUp Offers an All-Encompassing Payment Service

Universal payment platforms are disrupting the banking industry by providing a more streamlined process for accessing funds.

Business-Friendly Digital Payment Services
CategoryTech

Business-Friendly Digital Payment Services

OBOPAY's Multitude of Features Fall Under One Platform

Disruptive innovation opportunity: Develop new technologies and platforms that revolutionize digital payment services, making them more user-friendly and secure for both businesse…

Blockchain-Based B2B Payments
CategoryBusiness

Blockchain-Based B2B Payments

PayStand Expanded Its Network to Guadalajara, Mexico

As a blockchain-based payment service, PayStand offers an opportunity for disruption in the blockchain industry and potential for wider adoption of blockchain technology in B2B tr…

Affordable Online Payment Processors
CategorySocial Good

Affordable Online Payment Processors

VoguePay is a User-Centric & Expanding Nigeria-Based Service

The online payment services industry is expected to experience significant growth in Africa as more individuals and businesses adopt digital financial solutions.

Incredibly Efficient Payment Systems
CategoryBusiness

Incredibly Efficient Payment Systems

Veem's Payment Solution Has Expanded to Over 90 Countries

Veem is a prime example of disruptive innovation in the finance industry that is responding to the market need for streamlined payment processing and lower fees through the integr…

Biometric Payment Services
CategoryBusiness

Biometric Payment Services

Zwipe Will Bring Biometric Payments to The Middle East and Africa

This collaboration between Zwipe and MDP presents an opportunity for companies in the payment technology industry to expand into the Middle East and African markets.