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SAMPLE CONSUMER INSIGHTS - Subscribe to access 8,874 more

Dark Stores

Retail shops are emphasizing micro-fulfillment solutions amid COVID-19

Trend - "Dark stores" are miniature warehouse-adjacent spaces, whose sole purpose is to pack online orders for pick-up or delivery. Many retailers are turning their brick-and-mortar locations into micro-fulfillment hubs, in order to satisfy demand during COVID-19. As a result, customers are not allowed inside.

Insight - During the COVID-19 pandemic, consumers have increasingly turned to e-commerce as a means to get products they need or want. The increase in online spending can be attributed to the fact that the experience offers them a convenient and safer alternative than going in-store. Often plagued by impatience—from dealing with an online interface to getting the product fast or in time for an occasion—individuals are emphasizing the need for efficiency in this space that allows for a seamless experience.
Workshop Question - How might your brand create a seamless experience in the e-commerce sector?
7
Score
Popularity
Activity
Freshness
Patterns
Megatrends
4 Featured, 33 Examples:
16,493 Total Clicks
Date Range:
Sep 20 — Sep 20
Trending:
This Month and Average
Consumer Insight Topics:

Featured Examples

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