Trend cluster
Category

Controlled
Communication

Consumers tackle email management with customized control settings.

Gamified Email-Sorting AppsEphemeral Email ExtensionsConcise Email AppsCustomizable Email AppsEmail Snooze Settings

Trend

What is the Controlled Communication trend?

Controlled Communication: While an organized inbox is something many people aspire to achieve, managing that process of day-to-day communication can be challenging. Seeking to make the process a little bit easier, developers have created software and apps that offer a heightened element of control and customization. Prompting users to cut down on text, apply snooze settings and even sort through emails in a gamified manner, this approach not only makes organizing information more efficient, but it also adds a fun, experiential element to traditionally mundane processes.

Trend themes

Themes within the Controlled Communication trend

Three behaviours holding the trend together
01

Gamification

Gamifying email sorting leads to more user engagement and time spent on the platform, providing opportunities for gamified elements in other industries.

02

Ephemeral Content

Ephemeral email content addresses consumer concerns about privacy and security, presenting disruptive innovation opportunities in communication services and software development.

03

Customization

Highly customizable email apps provide new opportunities for app development across industries catering to consumers that require personalized experiences.

Industry implications

What the Controlled Communication trend means for industry

Where the trend changes the playbook
For

Software Development

Email apps with gamified elements or customizable features can inspire software developers to add these elements to other applications they create outside of the email space.

For

Communication Services

Ephemeral email features can shape the development of future communication services and the research and development of privacy and security features.

For

Consumer Business

Opportunities for highly customizable apps or apps with gamified elements and features could lead to increased engagement and use by consumers of various business and services.

Workshop question

How could your brand better an existing product by developinh an extension or app.

Trend signals

Trend signals for Controlled Communication

Trend score 2.6 out of 10, from popularity 43%, activity 26%, freshness 8%.

Popularity43%
Activity26%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X
  • Boomer
Market
North America
Europe
Asia-Pacific
South America
Africa