Trend cluster
Category

Alternative
Comfort

In-flight comfort is elevated for individuals in economy class.

In-Flight Bunk BedsPre-Selected Airline Meal OptionsIn-Flight Mindfulness ProgramsInflatable In-Flight HammocksIn-Flight Temperature-Reporting Apps

Trend

What is the Alternative Comfort trend?

Alternative Comfort: Air travel companies are accommodating the needs of individuals in economy class by offering in-flight comfort that is low in cost for the companies, but that enhances the perceived luxury of travel for the consumer. These enhancement initiatives aim to improve the public perception of economy class for consumers seeking affordable but elevated travel experiences.

Trend themes

Themes within the Alternative Comfort trend

Three behaviours holding the trend together
01

In-Flight Comfort Enhancements

Air travel companies are improving economy class comfort to enhance the perceived luxury of travel for consumers seeking affordable but elevated travel experiences, creating opportunities for companies to offer innovative in-flight comfort solutions such as inflatable hammocks, in-flight mindfulness programs, and bunk beds.

02

Customer-Centric Airline Services

Airlines are providing customer-centric services to enhance convenience and comfort of air travel for passengers, such as free in-flight messaging and pre-selected airline meal options, opening up opportunities to create new services to better serve customer needs.

03

Technology-Based Air Travel Solutions

Technology-based solutions are being developed to solve common air travel problems, as seen in temperature-reporting apps that enable passengers to report uncomfortable temperatures in real-time, creating opportunities to develop new technologies for more comfortable air travel experiences.

Industry implications

What the Alternative Comfort trend means for industry

Where the trend changes the playbook
For

Air Transportation Industry

The air transportation industry provides a broad reference point for businesses to think about innovations and solutions that can improve passenger experience, such as developing new technologies for in-flight comfort and convenience.

For

Travel and Tourism Industry

The travel and tourism industry provides a broad reference point for businesses to create new affordable travel experiences with elevated comfort that cater to the evolving needs and expectations of consumers, using innovative travel solutions and services.

For

Hospitality Industry

The hospitality industry provides a broad reference point for businesses to create innovative solutions for customer comfort and convenience in air travel, such as pre-selected meal options that offer more menu choices and provide a more comfortable flying experience for passengers.

Workshop question

How could your brand attach more perceived value to its product/service?

Trend signals

Trend signals for Alternative Comfort

Trend score 3.1 out of 10, from popularity 46%, activity 38%, freshness 8%.

Popularity46%
Activity38%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer
Market
North America
Europe
Asia-Pacific

Evidence

Examples of the Alternative Comfort trend

6 featured examples from Jun 17, 2017 to Aug 20, 2018
In-Flight Bunk Beds
CategoryWorld

In-Flight Bunk Beds

Airbus Bunk Beds are Set to Change Comfort in Air Travel

The introduction of Airbus bunk beds and other comfort modules presents a unique opportunity for airlines to differentiate their services and win over customers who prioritize com…

Pre-Selected Airline Meal Options
CategoryWorld

Pre-Selected Airline Meal Options

American Airlines' Economy Passengers Can Customize Their Meals

Airlines can leverage the trend of pre-selected meal reservations to differentiate their services and enhance customer satisfaction.

In-Flight Mindfulness Programs
CategoryLifestyle

In-Flight Mindfulness Programs

Cathay Pacific's Yoga and Meditation Program is Available to Fliers

Airlines can benefit from offering in-flight mindfulness programs as a way to differentiate themselves and attract wellness-oriented travelers.

Inflatable In-Flight Hammocks
CategoryWorld

Inflatable In-Flight Hammocks

'Fly Legs Up' Hammocks Make Long-Haul Coach Flights More Bearable

The travel industry can explore disruptive innovation by incorporating inflatable in-flight hammocks as a new seating option to enhance passenger comfort during long-haul flights.

In-Flight Temperature-Reporting Apps
CategoryWorld

In-Flight Temperature-Reporting Apps

2Hot2Cold Helps Passengers Report Uncomfortable Temperatures

The in-flight temperature-reporting app trend presents an opportunity for airlines to differentiate themselves by prioritizing customer comfort and safety.

Free In-Flight Messaging
CategoryTech

Free In-Flight Messaging

Delta Air Lines is Launching Free Messaging Services Beginning October 1

The aviation industry has the opportunity to leverage disruptive innovation by adopting technology like free in-flight messaging, biometric boarding passes, and facial recognition…