Trend cluster
Category

Digital
Eating

Interactivity becomes essential in the culinary experience.

Paperless Cafe NewsstandsRobot-Run RestaurantsInternet Martini BarsTouchscreen Tabletop MenusiPad Menus

Trend

What is the Digital Eating trend?

Digital Eating: Because competition in the food service industry calls for players to be on top of the latest innovations, more and more restaurants are combining computers and cuisine to provide patrons with an interactive, digital experience every time they visit. Apps and other digital devices are being applied to menus, wait staff and more, adding a modern touch to mealtime to enhance engagement and brand loyalty among customers.

Trend themes

Themes within the Digital Eating trend

Three behaviours holding the trend together
01

Interactive dining experiences

More and more restaurants are incorporating digital devices and apps to menus and waitstaff to provide new and interactive dining experiences, encouraging brand loyalty.

02

Innovation in restaurant technology

Technology is being integrated into more aspects of restaurant service, from menus and wine lists, to tabletop ordering systems.

03

Paperless media consumption

Digital devices are being used to replace traditional newspapers and media outlets in cafes and restaurants in a move towards going green and more eco-friendly alternatives.

Industry implications

What the Digital Eating trend means for industry

Where the trend changes the playbook
For

Food Service Industry

Restaurants and bars can innovate their business models by incorporating digital devices and apps to menus and waitstaff to provide new and interactive dining experiences, encouraging brand loyalty.

For

Hospitality and Tourism Industry

Tabletop ordering systems and interactive dining experiences could enhance customer experience in hotels and other travel destinations.

For

Media and Advertising Industry

Paperless media consumption through the use of digital devices such as iPads could pave the way for more innovative advertising and promotional strategies.

Trend signals

Trend signals for Digital Eating

Trend score 4.9 out of 10, from popularity 75%, activity 65%, freshness 8%.

Popularity75%
Activity65%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X (not a primary audience)
  • Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific

Evidence

Examples of the Digital Eating trend

6 featured examples from May 29, 2010 to Dec 11, 2011