Trend cluster
Category

Online
Protection

Brands create safe, anti-harassment online communities.

Supportive Student AppsHappiness-Focused Social Media DepartmentsProtected Mental Health ChatroomsToxicity-Curbing Chat Filters

Trend

What is the Online Protection trend?

Online Protection: With online harassment in varying forms becoming increasingly common, brands are choosing to offer enhanced protections to individuals who use their online platforms. Whether through active monitoring or algorithms that offer trigger warnings, these spaces are taking steps to enhance safe spaces in the digital world in order to better protect vulnerable individuals.

Trend themes

Themes within the Online Protection trend

4 behaviours holding the trend together
01

Anti-Harassment Online Communities

Companies are integrating AI and active monitoring to protect vulnerable online communities and create virtual safe spaces.

02

Student Resources Apps

Apps are being developed for students that allow the monitoring of student activity, providing resources and support for education and beyond.

03

Happiness-Focused Social Media Departments

In response to concerns over the negative impact social media can have on mental health, some companies are creating new departments focused on mental health support.

04

Toxicity-Curbing Chat Filters

New technology is being implemented by gaming companies to reduce toxicity and curb hate speech within online game communities.

Industry implications

What the Online Protection trend means for industry

Where the trend changes the playbook
For

Online Community Management

Companies can leverage AI and active monitoring to create supportive and safe virtual communities.

For

Education Technology

There are many opportunities to expand the use of apps for education to support student well-being beyond the classroom.

For

Digital and Social Media Management

Brands can create dedicated departments to focus on mental health support and wellbeing for their digital communities.

For

Gaming and Live Streaming

Companies can utilize chat filtering to improve online communities and provide a safer, more welcoming gaming experience for all users.

Workshop question

How could your brand contribute to anti-harassment policies or spaces in order to enhance its customer experience?

Trend signals

Trend signals for Online Protection

Trend score 2.0 out of 10, from popularity 30%, activity 23%, freshness 8%.

Popularity30%
Activity23%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific