On-demand services run errands for busy consumers
Implications - For consumers who are either too busy or otherwise inconvenienced every time they need to run an errand, there are a multitude of on-demand apps sprouting up to fulfill these niche needs. Saving consumers time, energy and even worry about potentially forgetting something, instant deliveries and services mean consumers don’t have to run out on their lunch breaks to get their laundry done or make a special trip for gas or milk. In a culture where the phrase "there's an app for that" increasingly rings true, instant gratification and hyper-convenience reign supreme.
Workshop Question - What inconveniences does your consumer face and how can your product/service solve for those needs?
Trend Themes
1. Rapid On-demand Services - The rise of on-demand services has seen an explosion of delivery apps, offering customers the ability to have anything from groceries to laundry completed quickly and effortlessly.
2. Digitized Maintenance Marketplace - Companies like ResQ are revolutionizing the way maintenance professionals find work by providing a platform for businesses to instantly connect with qualified technicians in their local area.
3. Blurring of Business Lines - Businesses are increasingly merging to form new innovative services, such as the Whole Foods and Amazon partnership which now allows for lightning-fast Whole Foods deliveries through Amazon Prime.
Industry Implications
1. Delivery Services - Delivery services, from transportation to groceries, are now more efficient than ever thanks to the rise of on-demand options offering rapid service and personalized convenience.
2. Maintenance Industries - The maintenance industry is set to be disrupted by innovative technologies like ResQ, digitized marketplaces that connect businesses with local service providers to streamline repairs and maintenance.
3. Retail Industry - The retail industry is potentially up for a wave of mergers, acquisitions and radical new solutions as established businesses attempt to adapt to the rapid growth of digital competition, such as Amazon and Whole Foods.
7 Featured, 62 Examples:
132,280 Total Clicks
Date Range:
Jan 16 — Nov 17
Trending:
Warm
Consumer Insight Topics:
