Contactless Vending

The traditional vending machine adopts smartphone payment systems

Implications - The convenience of vending machines is being enhanced by brands with the incorporation of contactless payment systems that can be made through smartphones. This shift comes as this form of retail adapts to meet the demands of consumers’ rituals, with streamlined day-to-day transactions now being the norm.

Workshop Question - How could your brand effectively streamline the purchase journey for its customers?
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