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Contactless Shopping

Brands are enabling consumers to safely try out products amid COVID-19

Trend - Brands in different industries—especially those in fashion and food & beverage—are adapting the shopping experience to meet the health and safety concerns of consumers. As a result, more brands are introducing contactless methods of sampling products or trying on clothes.

Insight - The COVID-19 pandemic has made consumers extremely aware of what they come in contact with. Due to safety concerns pertaining to sanitation, many are reluctant or unable to re-engage in activities, which were previously enjoyed in a carefree manner. Amid these enforced and psychological restrictions, consumers are looking to replicate the recreational experiences they once engaged in, while prioritizing safety.
Workshop Question - How can your brand pivot to accommodate consumer safety concerns amid a crisis?
Trend Themes
1. Contactless Sampling - Brands are introducing contactless methods of sampling products or trying on clothes to meet the health and safety concerns of consumers.
2. Virtual Experiences - Events and experiences are transitioning to an online format to bring people together from the comfort of their homes, creating new opportunities for brands.
3. Artificial Intelligence in Retail - The integration of AI technology into shopping experiences is helping to provide personalized and contactless services, even in-store.
Industry Implications
1. Retail - Retailers are adapting to the new normal of contactless shopping by providing virtual, AI-powered and at-home try-on services to provide a safe and convenient shopping experience.
2. Food & Beverage - The restaurant industry is embracing contactless dining and payment options to ensure the safety of customers and staff.
3. Technology - Digital kiosks, AI-powered fitting technology, and virtual experiences are changing the way consumers interact with brands and providing new opportunities for tech companies.
5.4
Score
Popularity
Activity
Freshness
Patterns
Megatrends
6 Featured, 51 Examples:
113,379 Total Clicks
Date Range:
Mar 20 — Jul 20
Trending:
Warm
Consumer Insight Topics:

Featured Examples

Virtual Whiskey Events
Virtual Whiskey Events
The Virtual Whiskey Show Supports At-Home Sampling
Due to the COVID-19 pandemic, in-person events of all sizes are being postponed or entirely canceled but some events are proceeding as online-only events to connect people from afar—including The... MORE
Contactless Sampling Kiosks
Contactless Sampling Kiosks
Vengo's Digital Kiosks Promote Discovery, Wellness and Safety
Digital kiosk technology leader Vengo is introducing what it calls “the first end-to-end contactless sampling solution for a post-COVID-19 world” in the form of a contactless sampling... MORE
AI-Powered Digital Fittings
AI-Powered Digital Fittings
Contactless Fit Supports Clothing Stores Reopening Post-COVID
Over the last few years, online retailers have been continually improving the digital fitting technology they use to minimize returns and make sure that consumers have an understanding of how... MORE
Contactless Dining Kits
Contactless Dining Kits
Presto's Kit Equips Restaurants with an End-to-End Contactless Experience
To support restaurants as they reopen and explore new ways of operating, Presto created a free Contactless Dining Kit for every restaurant that can be claimed no matter its size or configuration.... MORE
Virtual Contact Lens Try-Ons
Virtual Contact Lens Try-Ons
Perfect Corp.'s Try-On Leverages Augmented Reality, Taobao & WeChat
Seeing what you look like with different colored eyes no longer relies on trying on multiple pairs of contact lenses, thanks to the rise of photo filters and new tools like the AR virtual contact... MORE
play_circle_filled At-Home Try-On Services
At-Home Try-On Services
Zoot Taxi Simplifies the Process of Trying on Clothes at Home
Retail shops around the world are being forced to temporarily close out of necessity and some are quickly adapting what they can safely do during this disruptive time—in the case of Czech e-shop... MORE

Related Examples

In-Store Virtual Eyewear Try-Ons
In-Store Virtual Eyewear Try-Ons
Clearly's Reopening Strategy Fuses QR Codes & Virtual Tech
D2C Snack Deliveries
D2C Snack Deliveries
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On-Premise Contactless Ordering
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Zuppler's Ordering Solution Supports Hospitals, Restaurants & More
Brow-Styling Virtual Try-Ons
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Perfect Corp. & Benefit Cosmetics Created an AR Eyebrow Program
Noninvasive Contactless Thermometers
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Drink Destination Reservations
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OpenTable Reservations Can Now Be Made for Bars and Wineries
People-Counting Digital Signs
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The PeopleCount System Displays Promotional & Safety Information
play_circle_filled Virtual Runway Shows
Virtual Runway Shows
Special Edition CR Runway 'Fashion Unites' Streamed on YouTube
Contact-Free Retail Touchscreens
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The 'Air Touch' Technology from the Azkoyen Group is Hygienic
Contactless Smart Lockers
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Koloni's Lockers Help with Safe Food and Parcel Pickups
Distancing Suit Shops
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Suitsupply's New Normal Shopping Uses Virtually Prepared Fitting Rooms
All-Inclusive Luxury Vehicle Subscriptions
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An Interview with Porsche Canada's Lena Helmts
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play_circle_filled Contactless Digital Currency Payments
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LG CNS' Facial Recognition Payments Combine AI & Blockchain
Plexiglass Checkout Protectors
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The SafetyGuard Plastic Shield Protects Employees and Shoppers
Online Order-Enabling Retail Platforms
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Glossier Live Edit Connects Consumers to the Glossier Team
At-Home Education Kits
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Eduk8 Worldwide’s Letterbox Home Learning Range Supports Kids at Home
Contactless Delivery Robots
Contactless Delivery Robots
Starship Technologies is Releasing Its Delivery Robots to New Cities
At-Home Taco Kits
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Contactless Payment Timepieces
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Bow-Accented Bucket Hats
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play_circle_filled Programmable LED T-shirts
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Restaurant Grocery Services
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The Los Angeles Apparel FACEMASK3 is Made from 100% Cotton
Minimally Designed Fall Fashion
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Tone Focuses on Wardrobe Essentials for the FW20 Season
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Complimentary Convenience Store Deliveries
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7-Eleven is Offering Free Delivery on its 7NOW App
Mezcal Cask-Finished Scotch Whiskeys
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Dewar’s ‘Illegal Smooth’ will Hit Store Shelves in April 2020
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The Filson x Westland Distillery Coldfoot Whiskey is Well-Crafted
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Vegan Neapolitan Stouts
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Fairstate Coop Brews a Whiskey Barrel-Aged Stout with No Milk Ingredient
Integrated Mobile Contactless Payments
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Visa's Tap to Phone App Comes Pre-Installed on Some Devices
Cocktail-Style Gamer Tables
Cocktail-Style Gamer Tables
The Arcade1Up Head 2 Head Gaming Table Lets Players Go Head-to-Head
AR Makeup Discovery Apps
AR Makeup Discovery Apps
Guerlain's Virtual Try-On Visualizes Lipstick, Foundation & More
play_circle_filled AR Eyewear Try-Ons
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Warby Parker's AR App Helps Shoppers Virtually Try on Glasses
DIY Gin Infusion Kits
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Firebox's 'Gindulgent' Gin-Infusing Kit Makes Uniquely Flavored Drinks
Cost-Conscious Occasion Dresses
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Johnnie Walker's Interactive Flagship in Madrid Has a Tasting Table
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Online Fitting Rooms
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Plastic Wine Cocktail Cans
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