Occasion Commerce
Biometric
Retail
Retailers turn to biological cues to deliver a faster, hyper-personal experience.
Trend
What is the Biometric Retail trend?
Biometric Retail: While the notion of biometric technology is nothing new, the incorporation of it in the retail environment is helping to shape the experience to be both hyper-personalized as well as effectively more secure for customers and retailers alike. Focusing on the perks to get consumers excited, retailers are experiencing a surge of support for biometric software that delivers a more organic and genuine experience than what has been seen prior.
Trend themes
Themes within the Biometric Retail trend
Three behaviours holding the trend togetherBiometric identification
Biometric identification technologies, such as facial recognition and vein scanning, are being implemented by retailers to personalize the shopping experience and increase payment security.
Cashless payments
Retailers are moving towards cashless payment methods with the use of biometric payment systems and facial recognition vending machines.
Interactive sampling
Technologies like facial recognition are being used in interactive sampling machines to dispense free product samples in exchange for a smile or facial expression, creating a more personalized and engaging experience for consumers.
Industry implications
What the Biometric Retail trend means for industry
Where the trend changes the playbookRetail
These trends are having a significant impact on the traditional retail industry by providing a more personalized experience and increasing payment security.
Education
Schools and universities are adapting to biometric payment methods as a convenient and efficient alternative to traditional payment options.
Technology
The development of biometric identification and interactive sampling machines showcases the potential for innovation in the technology industry.
Trend signals
Trend signals for Biometric Retail
Trend score 4.7 out of 10, from popularity 79%, activity 54%, freshness 8%.
- Gen Alpha
- Gen Z
- Millennial
- Gen X
- Boomer (not a primary audience)
Evidence
Examples of the Biometric Retail trend
6 featured examples from Oct 17, 2013 to Sep 8, 2015Facial Recognition Snack Machines
This Facial Recognition Vending Machine Personalizes Purchases
Disruptive innovation opportunity: Implement facial recognition vending machines in retail stores to provide interactive and personalized shopping experiences.
Face Recognition Payment Tools
Alibaba's 'Smile To Pay' Lets You Pay Via Face Scan
The use of facial recognition technology in payment services will revolutionize the e-commerce industry by enhancing security and streamlining transactions.
Smile-Activated Candy Dispensers
Hershey's Interactive 'Smile Sampler' Trades a Grin for a Treat
Retailers can use interactive dispensing machines with experiential aspects, such as the Smile Sampler, to attract and engage customers.
Vein-Scanning Payment Systems
The Quixter Vein Scanner Reads the Unique Patterns on Your Palm
The payment processing industry has disruptive innovation opportunities through the development of biometric identification payment systems and non-invasive recognition technology.
Biometric Lunch Payments
A Pennsylvania School Offers Free Lunches in Exchange for Fingerprints
The education industry can leverage biometric payment systems to improve efficiency and enhance the campus experience for students.
Biometric Store Payments
This Chinese Grocery Store Features a Unique 'Face Pay' System
Integrating biometric payment systems in grocery stores and chains to provide seamless and secure transactions.