Accelerated Pickup

Food pickup solutions become more streamlined through tech integration

Implications - Aligning with heightened consumer expectations with regard to convenience, food pickup experiences are getting a refresh by becoming more seamless. By introducing apps as well as in-store infrastructure to support the pickup process, brands are improving not only the customer experience involved in this process, but creating a smoother operation for the restaurant brands who adopt this approach.

Workshop Question - What steps could you eliminate in your customer's journey?
SCORE 6.9
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40,104 Total Clicks
Feb 18 - Nov 18
This Year and Warm
Featured Examples
Food Order Pickup Shelves - Chipotle Implemented Food Pickup Shelves Expressly for Digital Orders
SCORE 7.1
This Year and Warm 482 Clicks Pub: Oct 30, 18
Food Order Pickup Shelves
Chipotle Implemented Food Pickup Shelves Expressly for Digital Orders
Considering the way mobile technology has changed the way consumers order food, restaurants are introducing an array of innovative, convenient food pickup solutions. Chipotle Mexican Grill, which is... [More]
On-Demand Pickup Services - Postmates Pickup Allows Greater Convenience for Buyers and Sellers
SCORE 6.2
This Year and Warm 1,093 Clicks Pub: Apr 11, 18
On-Demand Pickup Services
Postmates Pickup Allows Greater Convenience for Buyers and Sellers
Postmates first defined itself as delivery service, but the start-up recently shifted some focus to Postmates Pickup, which allows certain options to be grabbed by the buyer. The new feature may... [More]
Mobile Curbside Delivery Apps - The FlyBuy App Engenders Curbside Pickup for Any Restaurant
SCORE 6.9
This Year and Warm 1,833 Clicks Pub: Apr 2, 18
Mobile Curbside Delivery Apps
The FlyBuy App Engenders Curbside Pickup for Any Restaurant
The vast majority of restaurants, especially those in dense urban areas, don’t have the space necessary for a full-service drive-thru system, but the FlyBuy app gives any restaurant the... [More]
Online Ordering Platforms - 'ChowNow' Lets Restaurants Easily Build Branded Online Ordering Systems
SCORE 5.5
Warm 467 Clicks Pub: Feb 5, 18
Online Ordering Platforms
'ChowNow' Lets Restaurants Easily Build Branded Online Ordering Systems
Plenty of small and medium-sized restaurants are looking to get in on the growing delivery game, and ChowNow provides a simple and intuitive way for both restaurants and customers to take care of... [More]
Order-Ahead Drive-Thrus - Chipotle's Newest Drive-Thru Systems Don't Take Food Orders
SCORE 5.7
This Year and Warm 330 Clicks Pub: May 29, 18
Order-Ahead Drive-Thrus
Chipotle's Newest Drive-Thru Systems Don't Take Food Orders
Many fast food chains are reinventing drive-thru systems by putting their efforts into updated mobile apps and smart signage, but Chipotle is taking a different approach with five of its locations... [More]
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