Designers are launching sensor-based devices for touchless experiences post-COVID
Trend - Public spaces and industries—especially those connected to travel, physical retail, and hospitality—are rethinking the design of their layouts, as well as the amenities and services that they make available to consumers. As economic and social restrictions due to COVID-19 are incrementally lifted, companies are looking for ways to regain consumer trust by enhancing safety measures in their facilities.
Insight - As social distancing restrictions are lifted by governments, consumers are becoming gradually comfortable returning to activities they did or enjoyed pre-pandemic—from travel and shopping to working in an office. However, many are concerned about their health as the risk of contracting COVID-19 is higher in public spaces. As a result, consumers emphasize the need for safety solutions that allow them to feel more at ease when outside of the home.
Insight - As social distancing restrictions are lifted by governments, consumers are becoming gradually comfortable returning to activities they did or enjoyed pre-pandemic—from travel and shopping to working in an office. However, many are concerned about their health as the risk of contracting COVID-19 is higher in public spaces. As a result, consumers emphasize the need for safety solutions that allow them to feel more at ease when outside of the home.
Workshop Question - What measures can your business take to ensure consumers feel safe when pandemic lockdown measures are lifted?
Trend Themes
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Touchless Technology — The rise of touchless technology continues to increase in public spaces and industries, and businesses should consider implementing this technology in their facilities to help regain consumer trust by enhancing safety measures.
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Post-pandemic Hospitality — The post-pandemic hospitality industry is shifting towards limited in-person services, larger rooms with inbuilt gyms, and touchless check-in, providing an opportunity for businesses to innovate towards these trends.
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Safe Shopping Measures — Shopping centers and malls are implementing screening measures, social distancing protocols, thorough cleaning, and totally touchless interactions to create a worry-free shopping experience and rebuild the economy.
Industry Implications
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Travel Industry — The travel industry can adopt touchless cabin concepts, increased need for in-flight janitors, and the future of bag sanitizing to provide safe travel options for consumers.
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Hospitality Industry — The hospitality industry can implement touchless check-ins with temperature checks and one-way systems in larger rooms with inbuilt gyms to limit interaction between staff and guests and increase consumer trust.
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Retail Industry — The retail industry can adopt screening measures, social distancing protocols, thorough cleaning, and totally touchless interactions to provide a worry-free shopping experience for consumers and rebuild the economy.
5 Featured, 39 Examples:
138,100 Total Clicks
Date Range:
May 20 — May 20
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Consumer Insight Topics:
