Category
Business
Assisted Conversion
Trend cluster
Category
Robot
Retail
The COVID-19 pandemic has accelerated the use of robots in retail.
6.4
Trend score
Trend
What is the Robot Retail trend?
Robot Retail: Autonomous devices in retail spaces that ensure limited contact between employees and customers are on the rise. Though these technologies have been used sporadically, they're in accelerated development due to the implications of retail openings amidst the ongoing pandemic.
Insight
The consumer insight behind the Robot Retail trend
As people and brands adjust to reopened economies, safety is still a primary concern. Understanding the continued health risks, people are venturing out of their homes and shopping as long as they know that the retailers they visit are taking their health, and the health of their employees, seriously.
Trend themes
Themes within the Robot Retail trend
Three behaviours holding the trend together01
Autonomous devices in retail spaces
Technology has enabled the increased use of autonomous devices in retail spaces to ensure limited contact between employees and customers.
02
Contactless delivery robots
The COVID-19 pandemic has led to increased demand for contactless delivery, resulting in the mobilization of autonomous delivery robots in various cities.
03
Smart shopping carts
Smart shopping carts are equipped with touchscreens and other components to detect items and checkout without a cashier, providing a contactless and digital experience.
Industry implications
What the Robot Retail trend means for industry
Where the trend changes the playbookFor
Retail
There is a growing trend towards the use of autonomous devices and robotics in retail spaces.
For
Food and beverage
Robotics are being utilized in various food and beverage service industries to increase efficiency and minimize contact between people.
For
Delivery services
Contactless delivery using autonomous robots is becoming increasingly popular in various cities across the world.
Workshop question
How can your brand go above and beyond to protect customer and employee health?
Trend signals
Trend signals for Robot Retail
Trend score 6.4 out of 10, from popularity 93%, activity 88%, freshness 11%.
Popularity93%
Activity88%
Freshness11%
Audience
50%Men
50%Women
- Gen Alpha
- Gen Z
- Millennial
- Gen X
- Boomer
Market
North America
Europe
Asia-Pacific
South America
Africa
Evidence
Examples of the Robot Retail trend
5 featured examples from Feb 25, 2020 to Feb 11, 2022CategoryBusiness
Smart Shopping Carts
The Amazon Dash Cart Knows What Shoppers Purchase
The retail industry can explore the innovative potential of smart shopping carts like the Amazon Dash Cart to create contactless, efficient, and convenient shopping experiences fo…
CategoryLifestyle
No-Contact Robotic Restaurants
KFC Opened a No-Contact "Restaurant of the Future" in Russia
Disruptive innovation opportunity: Integrate robotics and technology into the restaurant industry to create more efficient and sanitary dining experiences.
CategoryBusiness
Bookstore Assistance Robots
The 'AROUND B' Robot Carries Books for Browsing and Purchasing
The 'AROUND B' robot introduces automation and enhances convenience in the retail industry.
CategoryTech
Contactless Delivery Robots
Starship Technologies is Releasing Its Delivery Robots to New Cities
The logistics and delivery industry can benefit from the adoption of contactless delivery robots to streamline their operations, reduce costs, and improve customer satisfaction.
CategoryLifestyle
Automated Robot Baristas
This Automatic Barista "Hand Pours" Coffee at the Olympics
The coffee industry can benefit from incorporating automated baristas to minimize wait times, reduce errors and increase productivity in order to improve customer satisfaction.
