Trend cluster
Category

Curated
Advice

Consumers turn to third parties to retrieve curated friendly advice.

Emotional Aid Card KitsVideo Chat Advice AppsLocal Advice Travel AppsConfidential Advice PlatformsHealthcare-Navigating Mobile Applications

Trend

What is the Curated Advice trend?

Curated Advice: Brands are entering the business of friendly "advice-giving" by creating platforms, both virtual and otherwise, that consumers can take advantage of. This shift functions as both an extension of the expertise-based advice platforms that are popping up, as well as an officialized version of the consumer tendency to turn to the internet for guidance.

Insight

The consumer insight behind the Curated Advice trend

The anonymity and accessibility of the Internet has prompted many consumers to use the network to get guidance on a variety of issues. This demographic often views these peer-to-peer platforms as more "trustworthy," as responders are deemed as unbiased. Consumers are turning to brands to provide friendly opportunities to gain knowledge and advice in safe and convenient settings.

Trend themes

Themes within the Curated Advice trend

Three behaviours holding the trend together
01

Brands Providing Friendly Advice Platforms

Consumers are turning to brands to provide friendly opportunities to gain knowledge and advice in safe and convenient settings.

02

Pervasive Digital Communication

The 'Advice Me' app speaks to the pervasive nature of digital communication as consumers seek out ways to improve themselves on both a personal and professional level.

03

Monetizing Expertise through On-Demand Advice

The 'Guru' app is positioned as a versatile education and advice solution for consumers that will allow experts to monetize their skills and let users get the right kind of information they need in an on-demand basis.

Industry implications

What the Curated Advice trend means for industry

Where the trend changes the playbook
For

Healthcare

In offering a healthcare navigation system and consistent access to personal medical data, there are opportunities for healthcare providers to improve the medical experience.

For

Technology

There are opportunities for technology companies to create platforms and mobile applications that streamline travel planning and connect travelers to in-the-know locals.

For

Education

There are opportunities for educational institutions to create emotional aid card kits as a form of psychological first aid and to promote confidence and resilience.

Workshop question

How could your brand create a friendly advice tool for customer service purposes?

Trend signals

Trend signals for Curated Advice

Trend score 2.4 out of 10, from popularity 37%, activity 28%, freshness 8%.

Popularity37%
Activity28%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer
Market
North America
Europe
Asia-Pacific