Smart Vending Machines

Mulberry's Interactive Retail Installation Captures Data & Offers Rewards

For the holiday season, luxury brand Mulberry collaborated with innovation consultancy TheCurrent on an interactive retail installation that supports the #MulberryLights campaign with a smart vending machine.

#MulberryLights is a celebration of the way that light, color, shape and people unite to create a modern British Christmas. As part of this campaign, smart vending machines will be appearing in stores across the UK, giving people the chance to share light-inspired images of their own via social media. In addition to engaging consumers and sharing rewards for participation, these in-store installations also collect data.

Some of the prizes that can be won from the modern holiday experience include small leather goods, stickers and chocolates, as well as a grand £1,000 gift card that can be spent at Mulberry.

Interactive Vending Machines
Offering rewards for participation and collecting consumer data, interactive vending machines have the potential to engage customers and provide insights into their behaviors.
Smart Retail Installations
Smart retail installations that incorporate technologies such as social media sharing and data collection can enhance customer experiences and provide valuable consumer insights.
Branded Campaign Collaborations
Collaborating with innovation consultancies on branded campaigns can create unique interactive experiences that engage and reward consumers while collecting data.

Sectors Adopting This

Luxury Retail
Interactive vending machines and smart retail installations can enhance the luxury retail experience and provide valuable insights into consumer behavior.
Marketing and Advertising
Collaborating on branded campaigns that incorporate interactive technologies and consumer data collection can provide valuable marketing and advertising insights.
Retail Technology
Developing and implementing innovative retail technologies such as interactive vending machines and smart retail installations can provide competitive advantages and improved consumer experiences.
SCORE
5.2 out of 10
GENDER
30% Men70% Women
MARKETTop markets: Europe
GENERATION
  • Gen Z
  • Gen Alpha
  • Millennial (primary audience)
  • Gen X (primary audience)
POPULARITY
Popularity 68%
Activity 81%
Freshness 8%

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