Consumers self-administer formerly spa-specific skincare treatments
Implications - There's been an uptick in products related to maker culture across industries. One particular industry that's been impacted is skincare, as more and more consumers are drawn to products that allow them to self-administer services and procedures that were previously only carried out by professionals in a service environment. This speaks not only consumers' willingness to spend on products like this, but their openness to learning new skills in all sorts of categories.
Workshop Question — How could your offering better support consumers looking to learn new skills?