Trend cluster
Category

Accessible P2P
Payment

Brands are helping users send and receive money across borders amid COVID.

Accessible P2P Payments AppsAccelerated Freelancer Payment PlatformsCross-Border P2P Payment SolutionsAccessible P2P Money Transfers Apps

Trend

What is the Accessible P2P Payment trend?

Accessible P2P Payment: As COVID-19 continues to restrict travel and in-person meetings, it has increased the need for contactless forms of payment, specifically the need for peer-to-peer payment platforms. Brands are meeting consumers' need to send and receive payment efficiently, with more of a focus on cross-border capabilities to reach family, friends, and businesses.

Insight

The consumer insight behind the Accessible P2P Payment trend

The COVID-19 pandemic and subsequent global lockdown has changed the global workforce while also accelerating the global transformation of payments. As people continue to participate in the new forms of employment–like the gig economy or freelance work–to make ends meet, they are looking to avoid in-person transactions and instead opting for contactless transactions that prioritize accessibility and ease.

Trend themes

Themes within the Accessible P2P Payment trend

Three behaviours holding the trend together
01

Contactless Payments

The need for contactless forms of payment has increased amid COVID-19, accelerating the global transformation of payments.

02

Peer-to-Peer Payments

The COVID-19 pandemic has increased the demand for accessible and easy peer-to-peer payment platforms that prioritize accessibility and ease.

03

Cross-Border Payment Solutions

The focus on cross-border capabilities has increased as people continue to participate in the gig economy, freelance work, and work remotely due to COVID-19.

Industry implications

What the Accessible P2P Payment trend means for industry

Where the trend changes the playbook
For

Financial Services Industry

Financial institutions could offer increased digital and mobile options to customers for contactless payments and accessible P2P transfers.

For

Technology Industry

Technology companies can innovate and develop new platforms to meet the growing demand for contactless payments, cross-border capabilities, and P2P payments.

For

Gig Economy Industry

Platforms can offer easy and accessible payment solutions for freelancers and gig economy workers to receive payment instantly and securely worldwide.

Workshop question

How can your brand help make its services and payments more accessible?

Trend signals

Trend signals for Accessible P2P Payment

Trend score 2.6 out of 10, from popularity 45%, activity 23%, freshness 9%.

Popularity45%
Activity23%
Freshness9%
Audience
50%Men
50%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X
  • Boomer
Market
North America
Europe
Asia-Pacific