Controversial In-Flight Entertainment

Clean the Sky - Positive Eco Trends & Breakthroughs

Japanese Travel Agency H.I.S. Offered Pretty Seatmates

— May 13, 2016 — World
As far as controversial in-flight entertainment goes, Japanese travel agency H.I.S. takes the cake -- for now, at least. For a short period, they were offering customers the chance to sit next to a pretty young college student for an extra small fee. Although this might sound like a great love matching service, it's clearly more like a geisha one.

This is only exemplified by the suggested talking points such as: “I’ll teach you about the city you’re traveling to,” “I’ll tell you my favorite architectural structures,” or “I’ll help you with your homework.” The controversial in-flight entertainment service has since been shut down, but it does have some merits. Airlines can make a pretty dollar by strategically seating single passengers together in the hope of them making a match.

Trend Themes

  1. Controversial In-flight Entertainment Services — Disruptive innovation opportunity: Develop a more inclusive and diverse in-flight entertainment service that caters to a wider range of passenger interests and preferences.
  2. Targeted Seatmate Matching — Disruptive innovation opportunity: Create an advanced algorithm or platform that matches passengers based on their personal preferences, hobbies, or professional interests for a more enriching travel experience.
  3. Enhanced Customer Experience — Disruptive innovation opportunity: Design interactive in-flight experiences that provide passengers with personalized city guides, educational content, or assistance with tasks, tailored to their individual needs.

Industry Implications

  1. Travel and Tourism — Disruptive innovation opportunity: Introduce new services or technologies that enhance the overall travel experience, including in-flight entertainment, customer support, and personalization.
  2. Matchmaking and Dating — Disruptive innovation opportunity: Develop innovative platforms or services that connect travelers based on shared interests, personalities, or travel plans, fostering potential connections and relationships.
  3. Technology and AI — Disruptive innovation opportunity: Harness the power of artificial intelligence and data analytics to optimize seatmate matching algorithms and deliver personalized in-flight entertainment experiences for airlines and passengers.
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