Betterment Now Offers Messaging With Human Advisors

 - Aug 9, 2017
References: betterment & techcrunch
As a so-called robo-advisor startup, Betterment doesn't shy away from the benefits of using artificial intelligence to help with investing. However, the digital platform's newest feature shows that it recognizes the importance of human connections as well. As part of a recent round of funding, Betterment has announced that it will now offer its clients free access to licensed financial experts through an in-app messaging service.

While Betterments automated investing platform already reduces the thought that clients need to put into their accounts, questions will inevitably arise as people grow and their lives change. Previously, clients could pay slightly higher annual fees in order to have access to financial advisors, but Betterment has recognized that such a service should be universal for its clientele.

Everyone has a unique financial situation, and Betterment's human advisors make it easier to receive that personal touch.