Trend cluster
Category

Retail
Finance

Banking apps are including online retail features and functions.

Instant Cash Resale AppsAI-Powered Shopping List AppsAll-In-One Finance AppsMobile Banking Loyalty Rewards

Trend

What is the Retail Finance trend?

Retail Finance: Banking apps are becoming increasingly functional, now with extended features that allow people to shop (or sell) within the apps. These features help customers consolidate some of their lifestyle habits, merging banking and shopping to create simpler online experiences.

Insight

The consumer insight behind the Retail Finance trend

As the ecommerce industry continues to expand, consumers have come to expect consolidated virtual solutions for their various online purchases. Now, the brands that are able to best prioritize convenience and ease-of-use for everything from online banking to virtual shopping are most appealing to consumers.

Trend themes

Themes within the Retail Finance trend

Three behaviours holding the trend together
01

Convenience and Consolidation in Virtual Shopping

Brands that prioritize convenience and ease-of-use in virtual shopping and merge with online banking or other services are most appealing to consumers.

02

AI-powered Shopping Assistance

Grocery shopping apps that use artificial intelligence to provide users with personalized recommendations and help them make better purchasing choices are a disruptive innovation opportunity.

03

Instant Resale and Circular Economy Contribution Apps

Apps that streamline the resale process and offer instant payment to users for used items while contributing to the circular economy can break new ground in the world of fintech.

Industry implications

What the Retail Finance trend means for industry

Where the trend changes the playbook
For

Mobile Banking and E-commerce

Mobile banking and e-commerce industries can benefit from developing integrated features and reward programs that enhance user experience and provide financial solutions.

For

Personal Finance and Wealth Management

Personal finance and wealth management industry can benefit from developing better all-in-one finance apps with features such as direct deposit, bill pay, investments and crypto conversions.

For

Fintech and Sustainability

Fintech industry can benefit from developing apps that offer instant cash resale, promote circular economy and act sustainably. These apps can appeal to millennial and Gen Z users.

Workshop question

How is your brand prioritizing convenience for its customer base?

Trend signals

Trend signals for Retail Finance

Trend score 4.2 out of 10, from popularity 65%, activity 51%, freshness 11%.

Popularity65%
Activity51%
Freshness11%
Audience
50%Men
50%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X
  • Boomer
Market
North America
Europe
Asia-Pacific