15 In-Store AI Assistants

In-store AI assistants are transforming the retail experience to offer faster, personalized product recommendations for the benefit of customers and staff alike.

Many people understandably prefer the convenience of shopping online, where availability is just a click away—and it can be especially frustrating to make the effort to visit a store, only to find that a wanted item is out of stock. Some mobile-based AI-powered shopping assistants for retail focus on providing instant recommendations based on what’s in stock at specific store locations. Similarly designed for the sales floor, other GenAI co-pilots made for modern retailing experiences are purpose-built to unite fragmented data, solving not a lack of information, but the challenge of accessing it.

Beyond mobile devices, AI assistants are moving into wearable forms, like smart badges that give employees instant, hands-free access to information and support on the job.