Microsoft announced new improvements during the virtual Inspire 2020 conference recently with a spotlight on the Dynamics 365 features. Leveraging artificial intelligence capabilities, it adds new components on the platform for a variety of reasons. This includes targeted alerts, public previews, and notably, fraud protection to protect retailers and the government.
This update is a response to fraudulent activity and data loss from accounts that have been breached by protecting online revenue and reputation and loss prevention. It combats any account takeover and also offers loss prevention to shield off revenue by identifying any fraud on returns or discounts from omni-channel purchasing. This way, both managers as well as investigators are able to mitigate through any losses.
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