WhatsApp and WHO recently collaborated to create a chatbot that will dispense accurate information related to the outbreak of the coronavirus. Users on the WhatsApp platform will now have the ability to type a message, reading ‘Hi,’ to the WHO Health alert number, which is, +41 79 893 1892. Following the message, the WHO will respond with up to date information about the illness as well as emojis. WhatsApp also donated a sum of $1 million USD, which will go toward fact-checking efforts.
Overall the partnership between WhatsApp and WHO will ensure that more people are receiving accurate information related to the illness. Additionally, this will help to curb any misinformation that may be currently circulating, which can impede people's ability to respond proportionally to the situation.
Image Credit: WhatsApp