It was only a matter of time before the world would start to see Twitter lawsuits, and this one comes to us from Chicago. Tenant Amanda Bonnen used her Twitter account to complain about her living situation at a Horizon Group Management property, as many users do. Her landlords responded with a libel lawsuit that alleges Bonnen’s tweet damages their reputation.
Amanda Bonnen only had about 20 followers, but her tweet, which read, “You should just come anyway. Who said sleeping in a moldy apartment was bad for you? Horizon realty thinks it’s okay,” clearly was enough to incite what I believe will be a flurry of Twitter lawsuits.
Twitter users know that the fastest way to get good customer service is to complain using the microblogging service, but will Twitter lawsuits like the one against Amanda Bonnen be the wave of the future?