In-Store Smart Home Displays

P.C. Richard & Son Enhances the Customer Experience with Interaction

P.C. Richard & Son's in-store smart home display is a crossover between the efficiency of the digital age and the comfortable aesthetic of the rustic house. The company tapped award-winning retail design firm -- In-Store Experience, for the interactive activation that fuses 32 products from different brands through one platform.

The smart home display is described as a "store-in-store" experience that educates customers about the benefits of technology in the household by "getting products out of their boxes."

A digital touchscreen was installed next to a well-merchandized selection of home products. The smart home display offers customers information, dynamic pricing, customer ratings and more. By seamlessly fusing the digital and the physical within a balanced in-store display, P.C. Richard & Son are able to engage and streamline the customer experience.

Since the implementation, the company has reported "an exponential increase in sales."

In-store Interactive Displays
The integration of digital touchscreens and well-merchandized product displays in physical stores provides a more engaging and informative customer experience.
Smart Home Education
Creating in-store experiences that educate customers about the benefits and functionalities of smart home technology can drive sales and increase customer satisfaction.
Seamless Digital-physical Integration
Combining digital technology with physical product displays in a balanced and visually appealing way can enhance the overall customer experience and potentially boost sales.

Sectors Adopting This

Retail Design
With the rise of in-store interactive displays, the retail design industry has an opportunity to create innovative and engaging store experiences that integrate digital and physical elements.
Smart Home Technology
The demand for smart home education and interactive displays presents an opportunity for the smart home technology industry to showcase their products in a more immersive way.
Consumer Electronics Retail
Consumer electronics retailers can capitalize on seamless digital-physical integration by creating in-store experiences that provide customers with information, pricing, and ratings all in one place.
SCORE
5.8 out of 10
GENDER
50% Men50% Women
MARKETTop markets: North America
GENERATION
  • Gen Z
  • Gen Alpha
  • Millennial (primary audience)
  • Gen X (primary audience)
POPULARITY
Popularity 84%
Activity 82%
Freshness 8%