Presto, an American enterprise-grade restaurant technology company, has introduced 'Presto Voice,' a new speech recognition product that can be used to enable faster and more efficient order taking. Presto has designed the product for use in various restaurant environments, including drive-thrus, kiosks, server handhelds, line busters, and pay-at-table systems.
According to the company, the deployment of 'Presto Voice' can improve restaurant productivity threefold, as it has a proven accuracy of 95% when automating people's orders. The product utilizes "conversational AI" technology that adapts to different accents, environments, and noise levels to achieve such high accuracy levels.
“Ordering is a real friction point for both guests and staff, and Presto Voice both speeds this up and makes it more accurate and profitable,” said Rajat Suri, founder, and CEO of Presto.
Image Credit: Presto
What's Driving This Trend
- Conversational AI for Restaurant Industry
- Using conversational AI technology to automate menu item selection can help improve speed, accuracy and profitability for restaurants.
- Voice Recognition Systems for Faster Order Processing
- Implementing voice recognition technology to enhance customer experience by reducing wait time will pave the way for future innovations in the food ordering industry.
- AI-enabled Productivity Boost for Food Industry
- Incorporating AI tools that improve efficiency and productivity in the restaurant industry can lead to significant financial gains in the shop.
Who This Affects Most
- Restaurant Technology
- Providing adaptable and accurate speech recognition technology can revolutionize the restaurant industry's service model.
- Artificial Intelligence
- Integrating AI tools with food ordering systems can unlock faster order processing, enhance guest experience, and improve restaurant efficiency.
- Voice Recognition Technology
- The development of sophisticated voice-recognition technology can lead to more innovative applications and devices in the food industry, such as drive-thrus, kiosks, and handheld devices.
