AI-Powered Taco Ordering Systems

SoundHound AI and Torchy’s Tacos have announced a new partnership that will provide customers with the ability to quickly and easily place their orders when visiting a participating location. The partnership will see SoundHound providing its AI Smart Ordering technology that will enable customers to get exactly what they're craving quickly and seamlessly. The artificial intelligence (AI)-enabled ordering system is being rolled out at Torch'ys 130 locations and is ready to handle 100% of incoming calls, while also handling multiple calls at once and taking orders simultaneously.

Chief Technology Officer at Torchy's Tacos Thai Tran spoke on the SoundHound AI and Torchy’s Tacos partnership saying, "At Torchy’s Tacos we want our guests to have the best experience every time they engage with the brand. Partnering with SoundHound and using their Smart Ordering system, we are able to give our guests another way to easily order our food. We know that they’ll get an easy-to-use option that ensures their orders are accurate, done on time, and they get the service they have come to expect from us. And it allows our team to be more efficient so we can elevate the total guest experience.”