Valuable items like smartphones and their accessories are often kept behind lock and key in tech shops and require staff assistance for them to be accessed—but Singapore's UNBOXED by Singtel introduces a next-gen phone pop-up store that's completely unstaffed. UNBOXED by Singtel sets itself apart as Singapore's first unmanned pop-up store and it gives customers the chance to try out phones, receive digital assistance, personalized recommendations and make purchases on the spot.
With video-assisted self-serve kiosks, a live bot and facial recognition, consumers are able to select and purchase high-value goods with ease. The destination also serves as a convenient place for people to pay their bills, top up prepaid cards or replace a SIM card as needed.
As the phone pop-up store is full of valuable goods, it is protected 24/7 by the Sentinel remote surveillance system.