Online and mobile check-in is already the status quo for most major airports and airlines, so it should come as no surprise that the technology is being applied to the hotel industry with products like the Zest app. The platform, which was developed by Maryland-based StayNTouch, lets hotels empower their guests with convenient services related to check-in and check-out.
Beyond simply checking in or out, the Zest app enables all sorts of features. With it, guests can set up email notifications, consult stay details, quickly and efficiently upgrade their room or the services they've purchased, and even gain access to a key code so they can pick up their key from kiosks rather than the front desk. The app also supports mobile room key apps built into many of the leading door lock brands in hotels around the world, eliminating the need to fetch one's key in the first place.