The White House chatbot is a new updated way to contact the President with questions, comments and concerns.
The White House chatbot is the latest way to send a note to the President. The tradition of the President answering the letters of citizens started with Thomas Jefferson and has continued to be done by every president since. President Obama reads and responds to 10 notes a night, both by chatbot and traditional notes.
The creation of the White House chatbot was to create another way for people to reach out to the President to have their voices heard. The White House chatbot follows the movement of being able to digitally access the President and First Lady, like through the @POTUS Twitter account and the First Lady's Snapchat account.