Ideas
Explore the world's #1 largest database of ideas and innovations, with 474,279 inspiring examples.
Trend Reports
Discover why 1,274 brands rely on our AI-powered Trend Reports to get better, faster insights.
Newsletter
Join 308,924 subscribers who rely on our weekly newsletter to keep up with need-to-know trends and insights.
How to Hunt
Learn more about how to hunt megatrends, ideas, patterns and opportunity.
Consumer Insights
Uncover major shifts and emerging opportunities with our exclusive PRO research.
Trend Reports
Discover why 1,274 brands rely on our AI-powered Trend Reports to get better, faster insights.
Newsletter
Join 308,924 subscribers who rely on our weekly newsletter to keep up with need-to-know trends and insights.
How to Hunt
Learn more about how to hunt megatrends, ideas, patterns and opportunity.
Advisory & Services
Accelerate innovation and ignite disruptive thinking with our award-winning programs and research.
Trend Reports
Get fast, customized trend reports, presentations and deep dives 20x faster than traditional research.
Plans
Get started today with a free consultation, our self-serve tools, or a dedicated program.
Articles & Magazine
Get inspired with our 4,220 innovation strategy articles, keynote, videos and innovation tools.
Innovation Awards
Trend Hunter’s Innovation Strategy Awards recognize the best innovation tactics gathered from our interviews with some of the world's most notable business leaders, authors and change makers.
Advisory & Services
Accelerate innovation and ignite disruptive thinking with our award-winning programs and research.
Innovation Assessment
Enhance your innovation potential with a deeper understanding of your unique innovation archetype and how your organization benchmarks.
FuturistU
Prepare for the years ahead with 100+ lessons, tactics, tools and frameworks with our full learning database.
Innovation Books
Join 20,000,000 people getting better and faster with our New York Times Bestselling books and keynote videos.
Jeremy Gutsche
Ignite your event or virtual event with our CEO, a NY Times Bestselling Author and one of the top innovation keynote speakers.
Our Team of Speakers & Virtual Presenters
Inspire your group with our most popular speakers on innovation, trends, change and futurism.
Custom Training & Events
Bring the Future Festival experience directly to your team or co-hosted custom event.
Custom Masterclasses
Join the world's leading brands who leverage our custom programs to accelerate innovation.
FuturistU 5-Day Program
Become a Futurist with our immersive 5-Day program at Future Festival World Summit.
Online eLearning
Learn the fundamentals of futurism and trends with 100+ online courses about innovation.
How to Hunt
Learn more about how to hunt megatrends, ideas, patterns and opportunity.
Contact
Get in touch to learn more, ask a question or submit a tip.
About Us
Learn more about Trend Hunter and how we accelerate innovation.
Follow-Us
Join our 3,500,000 social media followers, on the cutting edge.
How to Hunt
Learn more about how to hunt megatrends, ideas, patterns and opportunity.
FAQ
Get answers to common questions about Trend Hunter.
Community
Stay on the cutting-edge with the help of the Trend Hunter community.
Team
Meet the team trusted by hundreds of leading businesses worldwide.
Jobs
Find opportunities to accelerate your career with the #1 Trend Firm.
News
Catch up on noteworthy Trend Hunter news and media mentions.
Join
Build a portfolio and put your trend-spotting abilities to the test.
Advertising
Supercharge your marketing by partnering with Trend Hunter.
Portfolio
Visit your public portfolio and browse your past articles.
Add a Trend
Write up an article and showcase your trend-spotting skills.
My Trends
Edit your articles and see how they stack up on the leaderboards.
Settings
Edit your profile, connect your social media accounts, and more.
Add a trend, customize your dashboard, or track topics.
Future Festival
Innovation Events
Join the world's top innovators at our in person events.
Free Webinars
Learn to innovate through chaos, navigate the new normal and maintain work culture from home.
Custom Training & Events
Bring the Future Festival experience directly to your team or co-hosted custom event.
Search our database of 474,279 cutting edge ideas.

Quality-Focused Restaurant Campaigns

The Latest KFC Promotion Promises Customer Satisfaction

— April 7, 2016 — Marketing
KFC recently rolled out a new campaign called 'Colonel Quality Taste Guarantee' that promises customer satisfaction. The new campaign is part of KFC's massive 'Re-Colonelization' effort, which aims to bring back customers who have turned away from the chain over the years.

The new Colonel Quality Taste Guarantee allows customers to ask for any portion of their meal to be remade if they are not completely satisfied. The guarantee is based on whether or not the food has been made properly, rather than the customer's taste preferences. Furthermore, the offer is only valid within 24 hours of the initial purchase, meaning customers will have to return to the restaurant in good time if they are truly unsatisfied with their meal.

With the chain retraining all of its managers and cooks on the stages of preparing its Original Fried chicken recipe, the new guarantee promises customer satisfaction every time.
Trend Themes
1. Quality-focused Marketing - Opportunity for restaurant chains to implement quality-focused guarantees to improve customer satisfaction and brand loyalty.
2. Customer-centric Campaigns - Opportunity for businesses across industries to prioritize customer needs and preferences to improve overall customer satisfaction and retention.
3. Re-branding Efforts - Opportunity for businesses to revitalize their brand and attract more customers through re-branding campaigns centered on quality improvement and customer satisfaction.
Industry Implications
1. Restaurant Industry - Restaurants can improve customer satisfaction and loyalty by implementing quality-focused guarantees and rebranding efforts.
2. Retail Industry - Retailers can implement customer-centric campaigns to improve customer satisfaction and retention, ultimately improving sales and brand reputation.
3. Hospitality Industry - Hotels and resorts can prioritize customer needs and preferences through customer-centric marketing campaigns, improving customer satisfaction and loyalty.
1.7
Score
Popularity
Activity
Freshness