Personal Shopping Suites

Selfridges Now Has a Dedicated Space for Retail Consultations

Selfridges Exchange Square is now home to a new personal shopping suite that is set to assisting male and female consumers who are looking to purchase high-end items.

Even before arranging a consultation inside the gilded suite, consumers are asked to supply a few details about themselves or the person they are shopping for. As well as helping consumers acquire new items, it's often happens that a shopper brings in a treasured item in the hopes of updating it with more current fashion items.

Although personal shopping is often seen as a luxury, technology like apps and big data are making it more accessible to the average shopper and retailer. As such, upscale retailers are enhancing the experiential qualities of a consultation.

Personalized Retail
Upscale retailers are enhancing the experiential qualities of a consultation, making it more accessible to the average shopper and retailer.
Big Data in Retail
The use of big data in personal shopping is making it more accessible to shoppers and retailers.
Fashion Consultations
Trend of offering fashion consultations for high-end shopping should continue to grow.

Where This Applies

Luxury Retail
Luxury retailers are enhancing the experiential qualities of a consultation with personalized retail.
Data Analytics
The rise of personalized retail is leading to the increase in utilization of data analytics in retail.
Fashion
High-end fashion retailers are focusing on offering fashion consultations for their consumers.
SCORE
5.0 out of 10
GENDER
30% Men70% Women
MARKETTop markets: Europe
GENERATION
  • Gen Z
  • Gen Alpha
  • Millennial (primary audience)
  • Gen X (primary audience)
POPULARITY
Popularity 75%
Activity 67%
Freshness 8%