There's little that tops taking a swim on a warm Australian afternoon, and the new addition to the Peppers branded app helps guests to prolong that experience for as long as possible. The app's newly added feature allows guests staying at select Peppers Hotels & Resorts properties to order drinks from the bar without leaving the pool or getting up from their cabana chair.
Through the Peppers branded app, guests will be able to order whatever drink they choose, including cocktails, beer, or soft drinks. The poolside servers will receive that request and bring the drink based on where the ping from the app came from. The app is also capable of processing the payment directly through users' room accounts, meaning all guests need to do is take their drink and relax.
Why This Trend Is Growing
- Mobile Ordering Apps
- Developing mobile ordering apps for hotels and resorts can enhance guest experiences by allowing them to conveniently order drinks or services without leaving their designated areas.
- Wireless Payment Systems
- Implementing wireless payment systems in hotels and resorts can streamline the payment process for guests, enabling them to conveniently settle their bills without carrying cash or cards.
- Smart Service Delivery
- Exploring smart service delivery options like utilizing location-based technology and in-app notifications can improve efficiency and satisfaction for hotel guests, enabling them to request services without having to physically visit service outlets.
Industries Being Reshaped
- Hospitality
- The hospitality industry can embrace mobile app innovations to enhance guest experiences and streamline service delivery, allowing guests to order drinks and services from their desired locations.
- Technology
- The technology industry can develop mobile ordering apps and wireless payment systems for hotels and resorts, enabling seamless transactions and enhancing customer convenience and satisfaction.
- Food and Beverage
- The food and beverage industry can explore opportunities to partner with hotels and resorts to offer mobile app-based ordering services, expanding their reach and improving customer accessibility.
