KLM's 'BB' Assistant for Google Home Provides Tailored Tips

 - Dec 18, 2017
References: news.klm & luxurylaunches
For many people, packing bags is one of the least exciting aspects of travel, but KLM is aiming to make the task easier on consumers with its packing assistant on Google Home.

The name of the KLM Google Assistant is BB, short for Blue Bot, who is said to have a "helpful, friendly, professional and edgy" personality. As with most artificial intelligence systems, the more BB interacts with a user, the smarter it becomes.

Although there are plenty of packing guides that can be found online for both hot and cold destinations, they leave the specifics up to travelers. If a traveler tells BB that they will be going to a specific destination like Geneva, it will note something like "The weather man says it's going to be chilly in Geneva, so pack your gloves."