Airline Assistant Dogs

KLM's Lost and Found Service is Run by an Adorable Dog

In a video entitled 'KLM Lost and Found Service,' the Dutch airlines introduces Sherlock, a beagle who now helps to reconnect travelers with their lost items.

Locating lost items is a huge problem that sometimes falls to the wayside, but with Sherlock on the team, this specialist's only job is to make sure passengers are reunited with their valuables, although keeping everybody in good spirts also happens to be another thing that this pooch does well. As well as being the best at locating lost phones or misplaced toys, Sherlock is a lovable addition to KLM that travelers will definitely want to seek out at the Amsterdam Airport Schiphol, even if it's just for the purposes of snapping a selfie with the beagle, provided he's not too busy on the job.

Canine Lost and Found Services
Providing lost and found services through the use of well-trained dogs.
Smart Service Animals
Training animals such as dogs to provide customer service beyond the usual tasks of guiding the blind and detecting seizures.
Emotional Support Animals in Workplaces
Increasing the presence of animals in workplaces as a way to nurture emotional wellbeing and promote a healthier work environment.

Who This Affects Most

Hospitality
Hotels and resorts can benefit from implementing canine lost and found services, offering it as an upsell service.
Retail and Shopping Malls
Shopping centers can provide these specialized services to enhance customer experience and ensure that lost items are returned to their rightful owners.
Healthcare
Hospitals and other healthcare facilities can offer smart service animals as part of their services to help patients cope with anxiety and stress.
SCORE
2.7 out of 10
GENDER
50% Men50% Women
MARKETTop markets: Europe
GENERATION
  • Gen Z
  • Gen Alpha
  • Millennial (primary audience)
  • Gen X (primary audience)
POPULARITY
Popularity 19%
Activity 54%
Freshness 8%