Behind-the-Scenes In-Store Experiences

This Year, People Can Step Into the John Lewis Holiday Ad

The viral 2018 John Lewis holiday commercial from the UK department stars Elton John, who performs Your Song, as well as revisits moments from his career and childhood. As a companion piece to the advertisement, John Lewis created an in-store experience that lets shoppers go behind the scenes of the Elton John Christmas ad.

The in-store experience includes pianos, a recording studio and even items for dressing up and truly immersing oneself in the scenes. Additionally, people are able to pick up merchandise from a pop-up shop selling items such as Elton John t-shirts and vinyl records.

Although there is a ton of work that goes into the making of shiny Christmas commercials, displays, events and products, consumers are rarely presented with a glimpse of behind the scenes, which makes this seasonal in-store experience a standout.

In-store Experiences
The trend of creating immersive in-store experiences allows businesses to offer a unique, memorable experience to customers.
Pop-up Shops
Pop-up shops allow companies to experiment with new products and concepts in a low-risk, temporary setting.
Companion Pieces
Creating companion pieces to advertising campaigns can extend the life of the campaign and provide additional touchpoints for customers.

Industries Being Reshaped

Retail
Retailers can utilize in-store experiences and pop-up shops to drive foot traffic and increase sales.
Music Entertainment
Music entertainment companies can create companion pieces like in-store experiences to monetize their content.
Advertising
Creating immersive experiences and companion pieces can help advertising agencies to offer more value to their clients, while extending the life of campaigns.
SCORE
4.1 out of 10
GENDER
50% Men50% Women
MARKETTop markets: Europe
GENERATION
  • Gen Z
  • Gen Alpha
  • Millennial (primary audience)
  • Gen X (primary audience)
POPULARITY
Popularity 25%
Activity 89%
Freshness 8%

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