Many consumers take advantage of personal shopper services, especially around the holiday season, and this year, Jeni's Splendid Ice Creams is catering to those who want to give ice cream gifts.
Just in time for the holiday season, Jeni's Gift Concierge was recently launched, introducing a convenient way for consumers to place bulk orders for multiple people on their Christmas shopping lists. To use the Gift Concierge for friends and family, consumers who plan to order 10 or more gifts are invited to download an order form, which can be filled in with information such as the recipient's name, address, gift and a special message to be included.
For additional help on gift-giving, users are able to call, email or engage in a live chat with a Gift Concierge to pick from the flavors and collections offered by Jeni's.
Why This Trend Is Growing
- Ice-cream Gift Services
- Customized ice cream gift services are becoming popular to cater to individual preferences, especially during the holiday season.
- Personal Shopping Services
- Consumers are increasingly taking advantage of personal shopping services, especially during the holiday season.
- Customer Service Chatbots
- Companies are leveraging chatbots to provide optimal customer service experiences, which can instantly provide customers with adequate support and personalized assistance.
Industries Being Reshaped
- Food Gifting Industry
- Ice cream gift concierges are disrupting the traditional food gifting industry by offering personalized, unique, and fun ways to gift ice cream.
- E-commerce Industry
- Online personal shopping services like Jeni's Gift Concierge are disrupting brick-and-mortar shopping experiences and tapping into the growing e-commerce industry.
- Customer Service Industry
- The emergence of chatbots in the customer service industry is leveraging artificial intelligence technology, which can help companies reduce labor costs while improving customer service experiences.
