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A.I. Chat App Assistants

Facebook Messenger M Helps Make Plans, Payments and More

— April 7, 2017 — Tech
Facebook Messenger M is a new artificial intelligence feature designed to make the messaging app "more useful, seamless and delightful." At least that's how Facebook puts it anyway. What M does is offer suggestions based on the conversation you're having. For example: If payment is being talked about then an option to transfer money will pop up. Should the group chat be in turmoil over what restaurant to eat at Facebook Messenger M will suggest conducting a poll.

You'll know when M is active as a small icon with the letter will appear in the Messenger chat box. Facebook Messenger M can be disabled if users get sick of constantly fielding suggestions from the A.I.-powered bot. However, you may want to leave it active as the company says M learns your preferences and tendencies the more you use it. For now Facebook Messenger M is only available to those in the U.S., although a global roll out is planned.
Trend Themes
1. Artificial Intelligence Chat Assistants - Opportunity for businesses to develop AI-powered chat assistants that offer suggestions and enhance user experience.
2. Seamless Chat App Integration - Businesses can explore ways to integrate chat apps with AI features to improve customer interactions and streamline processes.
3. Personalized AI Recommendations - Opportunity to leverage AI technology to provide personalized recommendations based on user conversations.
Industry Implications
1. Messaging Apps - Messaging app providers can incorporate AI features to differentiate and enhance their platforms.
2. Payment Services - Payment service providers can integrate with AI chat assistants to enable seamless and convenient money transfers during conversations.
3. Restaurant and Food Services - Restaurants can leverage AI chat assistants to suggest and facilitate decision-making processes for group dining plans.
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