Facebook Messenger M Helps Make Plans, Payments and More
Michael Hines — April 7, 2017 — Tech
References: mashable
Facebook Messenger M is a new artificial intelligence feature designed to make the messaging app "more useful, seamless and delightful." At least that's how Facebook puts it anyway. What M does is offer suggestions based on the conversation you're having. For example: If payment is being talked about then an option to transfer money will pop up. Should the group chat be in turmoil over what restaurant to eat at Facebook Messenger M will suggest conducting a poll.
You'll know when M is active as a small icon with the letter will appear in the Messenger chat box. Facebook Messenger M can be disabled if users get sick of constantly fielding suggestions from the A.I.-powered bot. However, you may want to leave it active as the company says M learns your preferences and tendencies the more you use it. For now Facebook Messenger M is only available to those in the U.S., although a global roll out is planned.
You'll know when M is active as a small icon with the letter will appear in the Messenger chat box. Facebook Messenger M can be disabled if users get sick of constantly fielding suggestions from the A.I.-powered bot. However, you may want to leave it active as the company says M learns your preferences and tendencies the more you use it. For now Facebook Messenger M is only available to those in the U.S., although a global roll out is planned.
Trend Themes
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Artificial Intelligence Chat Assistants — Opportunity for businesses to develop AI-powered chat assistants that offer suggestions and enhance user experience.
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Seamless Chat App Integration — Businesses can explore ways to integrate chat apps with AI features to improve customer interactions and streamline processes.
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Personalized AI Recommendations — Opportunity to leverage AI technology to provide personalized recommendations based on user conversations.
Industry Implications
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Messaging Apps — Messaging app providers can incorporate AI features to differentiate and enhance their platforms.
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Payment Services — Payment service providers can integrate with AI chat assistants to enable seamless and convenient money transfers during conversations.
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Restaurant and Food Services — Restaurants can leverage AI chat assistants to suggest and facilitate decision-making processes for group dining plans.
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